From your favorite burger spot to the fries, you crave so much, DoorDash offers a wide variety of both local and national restaurants, grocery stores, and convenience stores. In addition, their drivers will deliver anywhere you are. This way, you can focus on doing the things that matter as they concentrate on bringing your favorite delicacies to your doorsteps.
DoorDash offers over 310,000 menus across cities in the U.S, Australia, and Canada. Besides, their hallmarks include prompt delivery and friendly customer service. But this begs the question, “Do you have to tip DoorDash?
Do You Have to Tip DoorDash?
While DoorDash tips are entirely optional, the drivers will appreciate them as they will make a huge difference in their earnings. As you calculate your tip, ensure your minimum payment is 10%. Tipping below 10% reflects poor service, such as dismissiveness and rudeness on the driver’s part.
If you wish to learn more about DoorDash tipping, read on…
How Much To Tip DoorDash
If you wish to tip your Dasher, you must adhere to the general tipping guidelines in the service industry. Tip them as you would tip a waiter at a bar or restaurant. The tip ought to be 15%-20% of your total bill in most cases.
However, there could be exemptions. For instance, sometimes DoorDash runs promotions that could take off a few dollars of your bill or waive the delivery fee. Even as you take advantage of such discounts, be sure to tip your Dasher based on the original amount before any discounts or promotions.
Other factors to consider when tipping include traffic and other inconveniences, such as returning to the restaurant to retrieve forgotten items. Also, if your experience with a Dasher is terrible, you could lower your tip amount. Just ensure the circumstances of the ordeal weren’t the driver’s fault.
Can DoorDash Drivers See Tip
In situations where you decide to tip beforehand, your driver will see your tip before delivery. When ordering on DoorDash, you can opt to tip before or after the delivery. Once the delivery shows up for the Dasher, they will see the total amount that the ride will earn them.
The amount includes the DoorDash pay and customer tip. DoorDash doesn’t separate these two. So although your Dasher will see your tip if it is there before delivery, they won’t know whether if it is there. Upon completion of delivery, the app will break down the total earnings for the driver.
If applicable, the lines will show their earnings in base pay, tip, and peak pay.
What Happens If You Don’t Tip DoorDash?
Nothing happens if you choose not to tip your DoorDash driver. With the old DoorDash model, DoorDash took care of the rest if you couldn’t tip when it was a flat earning. Currently, they have a higher base pay, but no additional payments, meaning the driver will make less if you decide not to tip.
However, it would be essential to remember that Dashers can see their total earnings before they can accept your order. For this reason, if you don’t tip them, it will be less appealing for drivers to deliver your order. They may end up prioritizing other orders that have higher potential earnings.
Working in the service industry can be overwhelming, as hourly wages could be notoriously low because tips ought to bridge that deficit. Therefore, if you plan on ordering via DoorDash, it is always a good idea to tip the drivers.
How Does DoorDash Tipping Work?
As mentioned before, you can tip your Dasher before or after delivery, and they will get 100% of their tip on top of promotions and base pay.
It would help if you also remembered that the amount DoorDash pays its drivers doesn’t vary depending on the tip amount.
For instance, for two similar deliveries where one customer leaves a $5 tip while the other leaves a $10 tip, one driver will earn $5 more than the other.
How to Tip on DoorDash
Tipping on DoorDash is pretty easy and you can do it on the checkout page. While reviewing your order details on DoorDash.com or the DoorDash app, you will come across a “Dasher Tip” segment that allows you to either select or customize your tip amount before sending in your order.
If on any grounds you cannot tip on this page, you can do so after they have delivered your order. You should be able to access the post-delivery tipping feature as you rate your driver on the app.
How To Adjust Your Tip
In most cases, a 15% tip is adequate. However, sometimes the service rendered is so exceptional or sub-standard that you want to increase or reduce your initially selected tip. While manual change of tips after delivery isn’t possible, the support team will come to your aid.
You will just need to contact the company by filling its customer contact form and submitting it. As you fill the form, ensure to select “Post Deliver Support” and “Adjust Dasher Tip” as your category and subcategory, respectively. Afterward, provide the new tip amount in the description.
Can I Tip My Dasher In Cash?
If you aren’t comfortable tipping through the DoorDash app or leaving a tip before experiencing the service, you can always tip your driver in cash upon delivery. This is possible as no requirement limits drivers to only receiving tips through the DoorDash app. Tipping in cash could work out in your driver’s favor by increasing the amount they earn off the delivery. Here is how this happens:
Tipping in cash means that the DoorDash app has no records. Instead, they will see that the driver hasn’t made the minimum guaranteed amount and step in to cover the amount required to meet that minimum. On top of that amount, the driver will receive the cash tip you gave them, increasing their total delivery pay.
Paying cash will significantly benefit your driver as they can readily use the money and not have to wait for payday.
If you change your mind about tipping in cash and decide to use the app instead, ensure you tell your driver once your order arrives. Doing so will help avoid any misunderstandings.
Do DoorDash Drivers Rate Customers?
No, DoorDash drivers do not rate their customers. However, they may have to comment on how the delivery went after delivery. They can leave comments if anything happens to their customer, but unlike other apps, Door Dash does not publish these ratings.
Customers can rate their drivers and food after delivery. DoorDash carries out its ratings on a continuous basis and removes low Dasher ratings in situations such as heavy traffic and long restaurant wait times.
Want to learn more about DoorDash? Read these articles to learn what time does DoorDash open, does DoorDash deliver to hotels, and can you use a gift card of DoorDash.
Conclusion
As you have already seen, DoorDash has one of the most complicated payment structures. However, one crucial thing you shouldn’t forget is that drivers heavily rely on tips to make a decent earning, seeing that they spent their money on gas and oil to make deliveries possible.
When it comes to tipping, you can choose to do so via the DoorDash app or hand them cash.
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