There are many reasons why customers return their items, from expired food to malfunctioning tools and more, whatever the case may be, we expect the store to be receptive and helpful when these types of problems arise because all the customer wants is to get what they paid for right?
So, knowing this, you may be wondering if Aldi accepts returns, and if they do, how do they handle this common issue? Well, let’s find out!
Does Aldi Accept Returns?
Yes! Aldi accepts returns, according to them the general rule to return a product would be as follows:
Please bring the package, any unused portion of the product and your receipt of purchase to your local ALDI, and we will issue a refund and replacement. Our Twice as Nice Guarantee does not apply to non-food ALDI Find items, alcohol, or national
Some of these steps may vary depending on the product, so let’s thoroughly check which items can be returned and how would you proceed if you really need to return them
How Long Do You Have to Return Items to Aldi?
The customer has to return the item within 90 days of the purchase date. This applies mostly applies to non-food products since you’ll probably return an expired food within just a few days.
Still, that is enough time for you to notice that the product doesn’t fulfill the expectations that were promised.
What is Aldi’s Twice As Nice Guarantee?
Aldi will let customers replace the product they want to return and also refund their money if they bring the product unused and give it to the store manager.
There doesn’t even have to be anything wrong with the product, Aldi states that if you are not satisfied with the product then you will be able to replace it and get your money refunded.
But you have to keep in mind that you need to provide a receipt for this guarantee to work.
We believe we have the best quality products around. We’ve designed and tested our brands to meet or exceed the national brands in taste and quality. We’re so confident in our products that every item in our stores is backed by our unbeatable Twice as Nice Guarantee
If you lose your receipt, you might still be able to get a backup if you go to the store and provide the necessary details to the cashier.
Once you do, they will be able to find it and give you a copy of the receipt. This is very important because it will serve as the best proof of purchase and it’s a requirement for the Twice As Nice Guarantee.
Can I Return a Product Without a Receipt?
Yes, you can still return Aldi products without a receipt, however, if you do, you won’t be able to get the double guarantee, which means, you will only get a gift card with the product’s value instead of a refund as well as the replacement.
This is still great because even if you don’t have clear proof of purchase, Aldi will allow you to return your item and get your refund.
How Do I Request a Return?
You need to request a return either in person or on the website, this means that phone, email, and app are a no-go.
The best way to do it is to just visit the Aldi store with the product and find the manager to ask for customer support and get your refund.
If you want to do it through the website, you have to go to the order history tab, go to “Returns” and fill in the details. This will get you on track, so just follow the steps and wait for the return processing.
What is Aldi’s Return Policy on Meat?
If you want to return food products you’ll be able to get a replacement as long as you bring the product in its original package and with no signs of use or consumption.
If you bring the receipt, you’ll be able to make the most out of Aldi’s Twice as Nice Guarantee, which will let you get a refund for the price of that product as well as a free replacement.
What is Aldi’s Return Policy on Non-Food Products?
You can also return items that don’t qualify as food following the same process as food products. However, do keep in mind that you won’t be able to apply for a Twice as Nice Guarantee.
These products include electronics, household items, and more.
Remember you only have 90 days to return these items, once you go past that limit you won’t be able to return the product.
Is There An Item I Can’t Return?
Aldi lets you return almost every product available in the store, but there are still a few exceptions, the most notable being alcohol. You can’t return alcohol to Aldi.
If you want to return alcohol you’ll have to check the local regulations, as not every store will allow you to return items, so the best thing to do would be to bring your receipt and speak to the store manager in order to find a solution.
The only thing we can be completely sure about is that Twice As Nice Guarantee won’t be an option when it comes to alcohol, so keep that in mind when you are bringing a bottle back to the store.
Aldi is very generous most of the time with returns, so if you really want to return something, chances are you will be able to do it as well as get your refund.
Do keep in mind that if you have the receipt, you will be able to get your money back as well as a replacement for your product for free, so the next time you go to Aldi, remember to keep your receipt close just in case.
Whether it’s about food, electronics, or any other products, you’ll be able to take them back to the store and return them, with one exception, alcohol.
If you want to return alcohol, you might not be able to do it depending on the state’s regulation, so if you find yourself in that situation, the best thing is to bring your proof of purchase and speak to the manager to find the best solution possible.