Many food restaurants offer drive thru services so customers won’t need to enter their restaurant. Due to the advantage of drive thrus, many customers want to know whether Chipotle has a drive thru.
Drive-thru is already popular among several food restaurants, for example, McDonalds. So, does Chipotle have a drive thru? Let’s find out.
Does Chipotle Have a Drive Thru?
Chipotle doesn’t have a conventional drive-thru. However, they offer a ‘Carside’ service, which is unlike the standard drive thrus you are probably familiar with but similar. In simple terms, they combined the mobile order system with the traditional drive thru to give what they call the Chipotle Carside.
Chipotle Carside has several advantages, such as:
- There is no drive thru speaker box as ordering occurs online. Therefore, it is ideal for consumers with speech impediments or drive-thru anxiety.
- You can still customize your food during the ordering process.
How to Order Using Chipotle Carside / Drive Thru?
Follow the steps below to use the Chipotle Carside:
- Step 1: Set Up an Account
Set up an account on your iOS or Android by creating an account, logging in, and completing your profile.
- Step 2: Build your Menu
Select the Chipotle Carside you want to collect your food. Navigate through the different menus to select the ones you need. Then place your order.
- Step 3: Go to the Chipotle Walk-In Restaurant
Drive to the Chipotlane and park in the Chipotle Carside spot. You can also park close to the entrance. Click on “I’m here on the app to let the crew know you are around.
- Step 4: Receive Your Food
The crew will bring your prepared food, and you can enjoy your food when you get home.
Does Chipotle Have Curbside Pickup?
Aside from delivery and carside, Chipotle also offers a curbside pickup service. Chipotle curbside pickup service is similar to the drive thru.
The only difference is that your order will be inside, and you only need to enter the walk-in restaurant and pick it up. Follow the steps below on how to use the curbside pickup.
- Step 1: Set Up an Account
Set up an account on your iOS or Android by creating an account, logging in, and completing your profile.
- Step 2: Build your Menu
Select the Chipotle walk-in restaurant and navigate the different menus to select the ones you need. Place your order and pay using the compatible payment service.
- Step 3: Go to the Chipotlane walk-in restaurant
Drive to the Chipotlane walk-in restaurant. Enter the walk-in restaurant to the pickup counter. Check for a pack with your last name and pick it up
Who Should I Contact If I Have A Delivery Issue?
This depends on how you place your order. If you used the website or app, you should contact the team or chat/call the number 1-833-860-0467. If you used Chipotle-supported delivery partners, contact them on what to do.
Can I Cancel My Delivery Time?
Not really. It is difficult for Chipotle to cancel your order because it is sent directly to the restaurant crew on submission. Nevertheless, they can cancel your order by contacting the customer service team. Note this option is only open for orders done using the mobile app or website.
If you ordered using Chipotle third-party delivery companies such as Postmates, you should contact their team using the confirmation email they sent you to cancel the order. However, this will incur a cancellation fee.
Want to learn more about Chipotle? Check out our related posts to learn if Chipotle has WiFi?
Conclusion
Chipotle drive thru is unlike other types of drive thrus. Instead of you shouting your order to a speaker box, you only need to order and select the drive thru option.
Aside from the drive thru, you can also use the pickup method.
We hope we have answered your question on whether Chipotle has a drive thru. If you have another question, kindly contact us via the comment section.
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