HomeGoods has carved a spot in the home decor lovers’ market. Their style and prices are unmatched.
Especially their online catalog has a lot of unique products you don’t see in stores. Which got us wondering, does HomeGoods deliver?!
Does HomeGoods Deliver?
While HomeGoods does offer shipping (within the USA and based on a minimum spend) on all goods marked eligible for shipping, they do not themselves deliver to their customers. Instead, they partner with third-party companies to handle the delivery of all items not eligible for shipping. Delivery services are not free, but customers can choose from a range of services with delivery fees starting as low as $4.95 for small items.
This article looks at HomeGoods delivery services: what they are, how they work, what the services cost, and how the Canadian customer can shop with HomeGoods stores.
Does HomeGoods Deliver Furniture?
Rather than offering delivery services to their customers, HomeGoods partners with third-party delivery services. These services include the delivery of furniture and other items a customer can’t move without specialist equipment and transport.
Each HomeGoods store manager sets at least one third-party delivery service partner for their area. Delivery fees start low ($4.95) for small items and increase by size and weight of packages. Customers can choose to have items delivered to their home or to a local store for pick-up.
Therefore, customer delivery services will depend on the location of the store, the delivery partner is chosen, the delivery distance, and the size and volume of their items.
Most HomeGoods stores in major cities partner with larger delivery services such as Dolly and GoShare, and you can book these services online. However, delivery partners differ by location.
If you reside in an area that does not offer any of the major delivery services, and you need delivery information, simply contact your local HomeGoods to find out which local delivery service they are working with.
Read: Does HomeGoods Allow Dogs?
How Are HomeGoods Deliveries Organized?
HomeGoods customers can get furniture, and other large items delivered the same day they make the purchase from HomeGoods. Delivery services can be scheduled in advance or on-demand.
Delivery professionals from partner services will arrive within the hour for on-demand orders, and some services (GoShare, for example) also offer an optional furniture assembly service.
Say you choose Dolly for your home delivery. You’ll book your delivery online. First of all, select the Book a Dolly button on the Dolly webpage, and select your service – in this case, store delivery.
Then add your store and drop-off locations (you don’t need to be on-site when your items are picked up). You’ll then get a guaranteed, up-front price before you book.
Next, enter your details, and you’ll be paired with a ‘helper’ so you can chat with, track, and then review and tip your service provider.
Dolly (and other services) will consider the following when determining your delivery estimate:
- Number and type of items
- Size and weight of items
- Type of delivery vehicle
- Number of delivery professionals you need
- Estimated time and travel distance
- Furniture assembly service (if requested)
Read: Does HomeGoods Take Apple Pay?
Does HomeGoods Deliver To Canada?
HomeGoods states that they cannot ship internationally or to other U.S. territories. Therefore, customers can only have their HomeGoods purchases sent to Canada by using a freight forwarder.
A freight forwarder, or forwarding agent, is a company that organizes shipments for individuals (or corporations) to get goods from a manufacturer or producer to a market, customer, or final point of distribution.
This means that your items need to be shipped first to the freight forwarder. They will then ship your items to your Canadian (or other international) location. An example of a popular package forwarder that will deliver from the US to Canada is MyUS
MyUS is an example of a freight forwarding company specializing in arranging everything from merchandise storage to shipping. They will act as intermediaries between the shipper and transportation services.
Thus, HomeGoods customers can simply register an account with the freight forwarder, who will then provide them with a U.S.-based address. The freight forwarder will assist with the following aspects of the process:
- Customs clearance
- International export and import documentation
- Insurance
- Packing
- Storage
What Is HomeSense?
In Canada and Europe, TJX, the parent company of HomeGoods, operates a similar home furnishing chain to HomeGoods called HomeSense. Canadian shoppers can therefore access similar goods in their own country – and yes, HomeSense also partners with delivery services.
Like HomeGoods, HomeSense is a chain of discount home furnishing stores owned by TJX Companies. It originated in Canada in 2001 and was expanded to Europe in 2008 and the United States in 2017. Outside of the United States, shoppers agree that the chain is comparable to the TJX-owned chain HomeGoods
In Canada, HomeSense now has over 100 stores, including its “Mega-stores,” which include Winners and HomeSense stores combined. The stores offer a similar selection of bedroom, bath, and home décor as HomeGoods.
They also offer storage solutions, kitchen décor, cleaning and supplies, outdoor furnishings, luggage, pet needs, curtains and window décor, and health and beauty products.
HomeSense states that they offer a dynamic and ever-changing range of top brands and fashions from around the world and at prices generally 20%-60% below full-price retailers’ (including department, specialty, and major online retailers) regular prices on comparable merchandise every day.
Shoppers say that the main difference between HomeGoods and HomeSense is that HomeSense offers far more furniture options, especially in the large and bulky furniture selections. HomeSense, for example, will offer complete dining suites and lounge suites.t
HomeGoods offer a greater range of whole house furnishings (including outdoors) and décor accessories. Since 2017, customers in the United States can access both of these furniture chains and take advantage of the selection of goods from both.
While HomeGoods sell online, HomeSense only sells in-store.
Summary…
HomeGoods does not deliver for customers. Instead, they partner with established delivery services to offer seamless and easy-to-use delivery options, which customers can organize as soon as (or before) they have finished shopping.
Buyers in Canada can use a freight forwarding service to have HomeGoods products forwarded to Canadian locations.
Alternatively, Canadian shoppers can shop for similar products at HomeSense, a sister chain store in Canada where organized delivery to Canadian locations is not a problem.