I had to return an item from Amazon the other day and saw something unique. There was the option to drop-off the return at a Kohl’s.
I had no idea Amazon items could be returned at a Kohl’s. So I did some digging to find more information about this…
Does Kohl’s Take Amazon Returns?
Yes, you can take your Amazon products to Kohls for a free in-store return. In order to return an item to a participating Kohl’s, you need to select the item, then ‘Return or Replace Items’ and ‘Kohl’s Drop-Off’ in the Amazon account.
If you want more information on how to return Amazon goods to a participating Kohl’s, how to do it, how much it costs, etc. keep reading!
How To Return Amazon Items To Kohl?
Returning an item to Kohl’s is quite simple. Here is the step-by-step process to return an item from Amazon to Kohl’s.
- Log into your Amazon account and click on ‘Orders’
- Select the product you want to return, select the ‘Return or Replace Items’ option.
- Select the reason for the return on the drop-down menu and choose how you would like to be refunded.
- You will see a couple of options for your return. Select ‘Kohl’s Drop-Off’ if it is available.
- A QR code will be sent to your email. Print the QR code or take your phone with the QR code and bring it to Kohl’s.
- Bring the item you wish to return to Kohl’s and head over to the Amazon return area, typically the checkout area of the customer service kiosk.
- Give the attendant your item and the QR code to be scanned. From here, Kohl’s processes the rest of the return for you and the refund is given back to your account or card used (whichever you selected.)
Does Every Kohl’s Process Amazon Returns?
No, at this time some Kohl’s locations aren’t offering Amazon returns. The majority of Kohl’s stores do, however.
To check if your Kohl’s offers this return service, you can check in your Amazon account when selecting your preferred return method. You’ll typically see options like UPS pick-up, UPS drop-off, and Kohl’s Drop-Off if it’s available.
Currently more than 1,100 Kohl’s locations do offer these returns so it’s highly likely yours does as well.
Do I Need To Pre-Package My Amazon Return For Kohl’s?
No, you don’t need to box and package the item before taking it to Kohl’s for a return.
You do, however, have to bring the item in its original packaging. All Amazon products come with a barcode that the attendant will need to scan on top of the QR code emailed to you.
Why Some Amazon Products Cannot Be Returned In Kohl?
Kohl’s will take back most new items that were sold and fulfilled by Amazon in the last 30 days.
However, there are some products you have to use a different return method and the ‘Kohl’s Drop-Off’ option isn’t available.
Amazon doesn’t specify why this is, nor does it give information on which items are and aren’t eligible for Kohl’s returns.
A lot of time it is because it is a third-[arty seller. Any product that isn’t sold directly by Amazon cannot be returned to a Kohl’s.
Do I Have To Live Near A Kohl’s To Use The Amazon Returns Service?
Yes, in order to take advantage of Amazon’s return service, you need to live within a certain mile radius of a Kohl’s.
The exact mile radius isn’t specified, but it seems that if you live more than 8 miles away from a Kohl’s location, you won’t be able to return your item to that Kohl’s.
Is A QR Code Necessary To Make An Amazon Return At Kohl’s?
Yes, a QR code is needed in order to process a return from Amazon at your local Kohl’s.
Kohl’s isn’t set up to check your Amazon account as they are completely separate from Amazon. In order to process your return and ensure you receive your money back, you’ll need the QR code.
A Kohl’s associate won’t be able to accept or process your return without your QR code.
The QR code is always sent to you email. You can always log into your account on Amazon as well and pull up the WR code when you’re at the Kohl’s.
How Much Does It Cost To Return An Amazon Package To Kohls?
Kohl’s returns are completely free for Amazon customers. You won’t be charged anything extra for bringing in an Amazon return to your local Kohl’s.
Can I Return An Opened Amazon Package To Kohl’s?
Kohl’s accepts any opened and eligible Amazon items. As long as the ‘Kohl’s Drop-Off’ option is available during check out and you are within the 30 days of its original purchase date, you can return it.
Are Amazon Prime Packages Eligible For Kohl’s Returns?
Yes, as a matter of fact, Kohl’s only accepts items sold directly by Amazon, which includes most Prime packages.
If you’re item was sold by a third-party, it won’t be eligible for a return.
You can take most Amazon products to a Kohl’s location for a quick and easy return.
Kohl’s doesn’t charge anything for this service and all you need is your QR code to process the return. It is an easy and convenient way to return millions of Amazon products.