Michaels Company operates the largest arts and crafts chain of stores in America and Canada, with over 1525 stores. The company has its headquarters in Irving, Texas. In North America, Michaels’s stores are the major providers of wall decors, framing floral, makers’ merchandise, and other home ‘do-it-yourself’ decorators.
Michaels Companies also operate Aaron Brothers, a store responsible for producing specialty and custom framing products. This in-store artiste develops private brands sold in Michaels stores.
Reading this article can help you understand how Michaels curbside pickup works.
Does Michaels Have Curbside Pickup?
Michaels Stores offer a convenient curbside pickup service to their customers. While in these stores, you can notice parking spaces with labels at the entrance or any place within their compound.
Customers with online orders waits them from these points. Michael shoppers can place their orders online prior and pick them up when ready.
This service is available only from 10 a.m. to 6 p.m., the store’s working hours. Michaels Stores offer curbside pickup services to online customers only.
How Does Michaels Curbside Pickup Work?
Michaels Stores operate pickup services online through their application. By following the steps below, you can successfully place your curbside pickup order on Michaels’s stores App:
- Log into your account: login into your account on Michaels’s stores App or Sign up using your email if you are new to the store’s website.
- Select your items: in the dashboard, pick up the items you want to order. Look for items baring a mark ‘FREE BUY Online pickup in-store.’
- Place your order: after selecting items, confirm each item in the cart before placing your order. Compare prices and labels on the items in the cart tallies with the on-shelf prices.
Selecting Your Pickup Time
You will receive an email from the store when your order is ready for pickup. This email comprises your order number and the store’s phone number. After receiving an email, you can notify the store of your location or prepare them when you are on the way coming.
Preparing the associates in the stores can reduce your waiting time at the curbside parking. Contact store staff and provide your order number and name by pressing three during the call on arrival in the parking bay.
When customers are late or unable to pick up their orders after five days, the store can cancel them. The store attendants can then return the items to their inventory, although you can still place a new order after canceling.
Contacting the stores on time about your lateness can be essential -some orders contain fragile and frozen items that require special treatment. Michaels Stores refund all the payments on orders you didn’t collect.
How Long Does Michaels Pickup Take?
Delivery of curbside pickup orders depends on your ordering time. When you Place an order before 1.00p.m, the order can be available for pick the same day.
You can pick up your items the following day if you make your order past this time.
For shipment and delivery services, items can be ready for pickup in 4 to 5 working days across the contiguous states of America.
How Much Does Michaels Curbside Pickup Cost?
Michaels offers same-day services to customers within their operational radius. If you order before 1 p.m., you can receive your package on the same day. Any orders made past this time can only be available the following day.
The stores charge a flat fee of $7.99 on orders exceeding $100 and $14.99 for any order that costs less than $100.
You can pay your Michael curbside pickup expenses through Apple PayPal Express checkout services.
Can I Change My Order?
Currently, Michaels store does not allow change of orders online by customers. You can contact the store if you wish to change your order details. The stores can change or re-issue a new order to you.
You cannot change the delivery locations of your order – cancel the entire order because of the wrong delivery location.
Can I Return My Order To The Store?
Michaels allows the return of goods but only if you provide purchase proof such as a confirmation email or a delivery invoice. Attendees inspect all the items on the return list to ensure they tally with the delivery list items.
They can then process your request by either refunding or exchanging your items.
There will be no extra cost when you decide to return your items unless there’s an item with default. Michaels Stores refund delivery costs if they mistakenly deliver an order with default to their customer.
Once the store receives your items, they process the refund through the original payment card. This refund process can take up to two weeks.
Can Michaels Stores Cancel My Order?
Michaels stores can cancel your order when unable to process your payments successfully. They can also cancel your order anytime if they notice some items in your order are missing in their stores.
Failing to pick your items for over four days can also make them cancel your order. You will receive a notification through your email notifying you about their decision confirmation for your refund.
Who To Contact When I Have A Complaint?
In case you have a complaint about products or services, Michaels’s stores have customer services representatives in their stores who can attend to every customer’s need.
These customer service agents attend to customers by evaluating and analyzing their complaints and forwarding them to responsible departments.
You can contact these customers service desks on 800-555-1212 or complete the form available online on the company’s contact page—Michaels Stores contact numbers are available on their website.
What Happens If My Product Breaks Down Within The Guarantee Period?
By providing your order confirmation email, a note of delivery, or purchase receipt, the stores can refund the item under guarantee.
This refund can only happen if you correctly follow the manufacturer’s guidelines and notify them within the warranty period.
Manufacturers may not allow back items with defaults caused by customers.
Does Michaels Wrap Gifts For Customers?
Michaels stores do offer a gift wrapping service to their customer at a cost. They wrap gifts in beautiful boxes before delivering them as presents.
Pay $4.99 for each item that requires wrapping. All box contains a logo with a gift card on them.
A gift card can have a personal message written on it (up to 80 characters and four lines). You can send your message to the stores via the website.
Customers can change their gift option from dropbox, select continue after picking on the best choice, then purchase. Gift wrapping is not available on all items.
Michaels stores operate a legit business known shoppers across America and Canada. These regions are increasingly embracing the curbside pickup service. The service is genuine, delivers on time, and has made shopping simple and timesaving.
Michaels curbside pickup service offers a solution to long store queues, which might be time-consuming and sometimes unbearable.
Although it is possible to order an item missing in stores, the incidences are fewer, and the company gives an option of changing or canceling your order. The introduction of home delivery by UPS is a boost to Michaels curbside pickup service.