Curbside pickup has become a quick favorite of everyone, from college students to busy moms. There are few things as convenient as placing an order and having that order ready the second you pull up to the store.
And with Sam’s Club being a fan-favorite, it got us wondering. Does Sam’s Club do curbside pickup?
Does Sam’s Club Have Curbside Pickup?
Sam’s Club has a curbside pickup service that lets you shop online at your local club and then pick up your order at the curb! You select your groceries online (or in the Sam’s Club app), and when your order is ready, you’ll receive a message. Then head to the club, check in, and Sam’s Club will load your groceries!
This article takes a look at Sam’s Club Curbside Pickup service: what it is, how it works, how to use it, and what you should know before you try it out.
What Does Curbside Pickup Mean?
Curbside pickup refers to the location where you’ll pick up your groceries: at the cub outside your Sam’s Club. Curbside Pickup also refers to how you’ll collect your shopping: in this case, your groceries will be delivered to your car.
You do need to be a member before you can access the service, and Sam’s Club offer it 24 hours a day, seven days a week.
Pickup is always free for Plus members, and there’s a $4 fee (per order) for Club members. The times available to you for pickup also differ according to the type of membership you have. Pickup for Plus members begins at 7am Monday to Saturday and at 10am Sunday, while for Club members, pickup begins at 10am each day of the week.
There’s no minimum order and it’s fine to order cold or frozen items – these will be stored appropriately until you pick them up. Currently, there is no ship-to-club option.
It’s important to remember to look for items marked “Pickup” when you shop. Items that show only “Ship this item” are not available for Curbside Pickup.
Also, Curbside Pickup orders are subject to availability and are limited by the Sam’s Club Merchandise Policy. This means that not everything that shows up online is available through this particular service.
How Does Sam’s Club Pickup Work?
Using Curbside Pickup is pretty simple; you just need to remember to check that the item you’re about to select is available through the service.
To place a curbside Pickup order online, first make sure you’re a member, log in, and familiarize yourself with the Pickup in Club button. You’ll see it on the product page of every item eligible for Curbside Pickup. If the option isn’t there, then your item is not available for purchase this way or is simply out of stock.
As you add things to your cart, check that your desired club location is chosen on the items you would like to pick up. It’s possible at this time to change quantities, delete items or change clubs by clicking on the respective buttons.
Next, you’ll need to select your pickup time. To do this, click on the drop-down list to select the day and time you’d like to pick up your items. If a time slot is grayed out, it means it isn’t available to you at this time.
Finally, review your order information and click Place Your Order Now when finished. You’ll receive two emails: one confirmation email at the time you make the order and another to let you know your order is ready for Pickup.
Once you arrive at Sam’s Club, check in to let the customer service know you’re there. This can be done on the website or through the Sam’s Club mobile app.
What Are Sam’s Club Pickup Hours?
Sam’s Club Pickup Hours are designated according to the type of membership you have. Pickup availability also depends on when you make the order and how many other Pickup orders have been made that day.
During the checkout process, you’ll be prompted to nominate a pickup time. Pickup times are presented in “time slots”. Some won’t be available to you, and you won’t be able to choose these. Unavailability of time slots occurs when you make your order too late for that particular pickup, or you’re trying to choose a pickup time not available under your membership status.
You may see a same-day slot open during checkout, and you can choose this. However, same-day orders must be placed before 3pm local time and are limited to 9 different items or fewer. If there is an increased demand for Pickup service, same-day time slots may not always be available.
When you arrive, park in a Curbside Pickup spot (these are clearly marked), and sign in using the Sam’s Club app or text message. Staff will bring your order out and load it in your car.
Why Does Sam’s Club Have Specific Pickup Times?
Curbside Pickup times fluctuate according to demand, availability of staff, user membership, item supplies, and the time of the year. Pick up times also vary between clubs (for the same kinds of reasons).
New pickup times can be added each day. You always need to confirm a pickup time when you check out – but these pickup times may be different next time you shop.
Your choice of a specific pickup time helps Sam’s Club staff to process and organize orders in a timely way, to store perishable items appropriately before pickup, and to be prepared with orders (especially large orders) as soon as customers arrive.
Can Someone Else Pick Up My Sam’s Club Order?
It’s possible for you to make an online order for Curbside Pickup and then nominate another person to pick up your shopping.
However, this person cannot currently pick up your order curbside. The person you identify for pickup during checkout will need to go to Member Services for assistance with your order – and they will have to provide some form of identification.
Read: Does Sam’s Club Cater?
How Do You Add Another Pickup Person For Sam’s Club Order Online?
Adding another person for Pickup is done during the online shopping checkout process, and it’s important to remember that for security reasons, you can’t do it after you’ve submitted your order.
Simply use the “Additional Pickup Person” feature to enter the person’s name, email address and phone number when you’re checking out.
When they arrive at the Club, they’ll need your order number and an ID. Then they can collect your order inside the club at Member Services.
Do You Tip Sam’s Club Curbside Pickup?
Sam’s Club have a No Tipping Policy” for staff who work the Curbside rosters. The policy is quite strict and is based on Sam’s Club guidelines on fairness to all employees.
Basically, Sam’s Club employees are not allowed to receive tips from customers for the curbside services they provide. This is because it would not be fair to other employees who work equally as hard for the same service but are not available at front-of-house where tips are commonly received.
How Long Does Sam’s Club Keep Your Pickup Order?
Sam’s Club will hold your Curbside Pickup order for up to 24 hours after your scheduled Pickup time. Orders not picked up within this time will be cancelled.
If your order is cancelled, you’ll receive an immediate email.
Can You Use SNAP/ EBT For Sam’s Club Pickup?
Sam’s Club Curbside Service is an online service only. These orders require an online payment method to be processed. EBT / SNAP payments are only accepted instore, and so cannot be used for Curbside Pickup.
Accepted payments for Curbside Pickup include:
- American Express
- Sam’s Club Credit Card, Club Gift Card or Debit Card.
Sam’s Club Curbside Pickup is all about convenience and efficiency and was offered to customers as a strategy to avoid in house queues and shopping congestion.
The service is available to members online or through the Sam’s Club app and is offered every day of the week.
Members shop online, pay, and choose a pickup time. When your order is ready, you can pick it up curbside – and staff will load everything straight into your car.