One of the numerous ways Home Depot has responded to the global pandemic is by offering free curbside order pickup.
Other early efforts included early store closings to allow extra cleaning time and limiting the number of shoppers allowed in a store at one time. So the question is, how does Home Depot curbside pickup work?
You may pick up your online order from a designated curbside pickup area at your local Home Depot using Home Depot’s curbside pickup service – without leaving the driver’s seat.
Continue reading this article to learn more about how Home Depot curbside pickup works. Let us unite together.
What Exactly Is Curbside Pickup at Home Depot?
Curbside pickup is a retail service in which a client puts an order online and then drives to their local store to pick it up. The consumer parks at a specified spot near the store’s entrance, and a store staff member takes it to them when the order is ready.
You’ve probably heard of buying online, picking up in-store (BOPIS), sometimes known as click and collect. However, unlike curbside pickup functions, consumers are never required to exit their vehicle.
Due to the ease it offers consumers; curbside pickup has become a potent tool for merchants to bolster their omnichannel retail sales strategy. Target reported a staggering 734% increase in “drive-up” sales in Q2 2020; this number remained constant with a 500% year-over-year growth the following quarter.
What Are the Benefits of Curbside Pick-Up?
It’s simple to see why, during the epidemic, curbside collection is a safer alternative for you and your clients. But, even without the requirement for social distance, this practice was gaining traction for various reasons.
Here are a few advantages of providing curbside pickup:
- Order fulfillment is now faster and more convenient.
- Improved customer happiness and experience
- Delivery assurance
- There are no shipping costs.
- In-store social connections have decreased.
- It benefits the environment.
- It encourages people to shop locally, which helps you stay in business.
How Does Home Depot’s Curbside Pickup Work?
With the curbside pickup service from Home Depot, you can pick up your online order from a designated curbside pickup area at your neighborhood Home Depot without getting out of the car.
The steps to placing an order are as follows:
Register for a Home Depot account
If you don’t already have one, register for one to make your online shopping more efficient. To begin, go to the top right corner of your screen and click the “My Account” button. Next, click “Register.”
You can select a personal account or a Pro Xtra Account on the following page. You’ll be asked to provide some personal information after making your choice.
After providing your information, you can select which emails you want to receive from Home Depot. Select from subscriptions like local ads, Style & Decor, and The Garden Club. You can choose “Skip for now & Continue Shopping” if this step is optional.
Update your location
Before you begin shopping, check that the store’s address is listed in the top-left corner of the screen’s store location field.
Adding things to your cart
You are now prepared to begin shopping! Use the search bar to look through categories like hardware, paint, and smart home, or browse through the various departments.
Take note of the product description, which will let you know whether the item is still available. Large appliances and other products might only be delivered. Other items might need to be delivered to your shop because they are out of stock.
Click “Add to Cart” when you locate an appealing item that is still available.
Review your cart
When you’re shopping, click the “cart” symbol in the upper right corner of the page to review your cart. Select “Store Pickup” or “Ship to Store” to set up curbside delivery for each product. Make sure the appropriate pickup store is mentioned for each item.
When ready, select “Checkout” from the menu. You will be asked to enter your contact and payment details on the following page. Additionally, you will have the option to select between curbside pickup and in-store pickup. Ensure that the curbside is chosen.
Place your order
Place your order by clicking “Place Order” after providing your contact and payment details. You will receive an Order Pickup Notification email or text once your order has been completed and is prepared for pickup.
Pick up your order curbside.
Once you’ve got a message that your purchase is prepared, you can visit the store whenever it’s most convenient for you (remember to carry your ID).
You can park in a designated curbside pickup space as you enter the Home Depot parking lot. Call the number shown on your email or text notification once you’ve parked to let the staff know you’ve arrived.
They will load your order into a vehicle after you present a staff member with your ID via your window.
How Long Does Home Depot’s Curbside Pickup Take?
Most orders are ready within a few hours. However, items needing assembly or big purchases may require additional processing time. Orders may be delayed due to strong demand.
Can I Park Anywhere For Curbside Pickup?
Curbside pickup requires you to park in the specified pickup location and call the business to let them know you’ve arrived.
A lot of the time, you have to also specify which pickup spot you’re at. You’ll likely see a number in front of your car. Let the staff know which parking spot you parked in.
Your order will be delivered to your car by store staff shortly after.
How Long Does It Take for a Home Depot Order to Be Processed?
Our Standard Shipping option is used to deliver orders. Additionally, processing time, which varies by product, can add another 3 to 5 business days to this.
In your shopping cart, you’ll find a list of the processing times under product information.
While curbside pickup originated as a safety precaution to keep employees and customers safe, it is gaining popularity since it makes the shopping experience more convenient for customers.
Curbside pickup is available daily from 9 a.m. to 6 p.m. at select Home Depot locations. An order is only valid at the store specified by the consumer when placing an order.
Giving your consumers the option to shop online and pick up their purchases at the curb can aid in the development of strong customer connections.
Home Depot uses the curbside pickup option to advertise its brand successfully. We hope you find this post useful.