Sometimes you accept a DoorDash order and then realize you can’t, or don’t want, to fulfill it. That is perfectly fine an happens quiet often.
But how exactly do you cancel a DoorDash order as a driver? It’s quiet easy…
How To Cancel A DoorDash Order As A Driver
Cancelling, or unassigning yourself from on order, on DoorDash is fairly straightforward.
Using the DoorDash Driver app, take these steps to cancel an order:
For Dashers with Android:
- Click the ? button in the top right-hand corner of the Dasher app
- Under Picking Up, tap Unassign this Delivery
- Select a reason for why you are unassigning the delivery
For Dashers with iOS:
- Click the Help button in the top right-hand corner of the Dasher app
- Select Can’t do this order?
- Select a reason for why you are unassigning the delivery
- Click Submit Request / Submit
- Click Continue to confirm the unassignment
You cannot unassign yourself from an order if you have already marked it as ‘picked up.’
Can You Cancel A DoorDash Order As A Driver?
Yes, you can cancel a DoorDash order as a driver as long as you haven’t marked it as ‘picked up’ yet.
If you accept an order, you can cancel it at anytime up until this point. Once you have picked up the order, you have to deliver it. Even if you have an emergency, unfortunately, the app won’t let you cancel or return the food to the restaurant to be delivered by another Dasher.
Will DoorDash Cancel My Order If It’s Taking Too Long?
DoorDash won’t cancel an order if it’s taking too long, but the customer might.
A DoorDash customer can cancel an order at anytime for a full or partial refund. if the restaurant or dasher is taking too long to prepare and deliver the order, the client has a right to cancel.
However, if you, as a driver are stuck in traffic or delayed, DoorDash won’t cancel on their behalf. You can also communicate with the customer and let them know about your setback so they don’t cancel unexpectedly.
How Do I Get A Higher Paying DoorDash Order?
There are a couple of ways to ensure you get the highest-paying DoorDash orders.
One easy way is to book your Dashes in advance. A lot of the best hotspots get filled with Dashers and becomes greyed out on the map.
If you book your dashes in advance, you won’t miss out on these high-paying orders.
Another quick tip is to know which types of deliveries to avoid. Avoid the orders that offer a low base pay from the start, unless there really aren’t any other orders coming in. Hold out for the $7-$10 base pay orders.
If you will accept lower orders, aim for a base-pay of $2 per mile to make it worth it.
Also avoid orders that are far away from the hotspots. Even if the order is $10 base pay, the time it take you to go both ways won’t be worth it.
Want to learn more about DoorDash? Read these articles to learn how to DoorDash for the first time without a red card and what is DoorDash red card.
Conclusion
You can cancel, or unassign, yourself an order at anytime before you mark it as ‘picked up.’ The process is fairly straightforward and won’t affect you as a Dasher.
Regardless of you reason, whether you can’t fulfill it or simply don’t want to accept a low paying order, you can cancel it without any repercussions.
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