Working at Starbucks has a lot of perks, from PTO to paid education, they continuously earn themselves a good reputation among their employees.
With that said, some new hires can have a difficult time navigating their Teamworks website and finding their weekly schedule. So exactly how do you check your Starbucks schedule? It’s actually quite simple…
How Do I Check My Starbucks Work Schedule?
Starbucks employees must now check work schedules through a mobile app called TeamWorks (known to Starbucks employees as Starbucks Teamworks). The app is essentially a cloud-based time and attendance management application.
This article takes a look at the Starbucks Teamworks app: what it is, how it works, how you can use it and where to find and download it. We also take a quick look at the Starbucks MPI information portal and how you use it to access, view, and edit your personal employee information.
What Is The Starbucks Teamworks App?
TeamWorks is a scheduling app. It is designed to be used with all smart systems, and from PC, laptop or phone. It was introduced to improve the organization of work schedules and to assist managers to allocate and monitor staff shifts.
The app also provides Starbucks partners (baristas, shifts and managers) with an effective way to communicate with each other (and out of ) working hours.
Time-off requests can be viewed within an overall absence tracking calendar. This allows quick insights into upcoming absences and for leaders to make informed decisions regarding time -off approvals.
Starbucks workers download the free app to any mobile device and use it to view work schedules and to clock in and out of shifts.
How Do I Install The Starbucks Teamworks App?
Starbucks employees can either download the Intelligence Hub app from either Apple or Google Play, or head straight to the Starbucks Login Portal. Enter your username and any relevant personal and network identification details. These will have been supplied to you from the company.
When you have accessed your profile, you’ll be able to view the key features. These include:
- Schedule management
- Employee offers and discount information
- Appointment scheduling (with staff and/or management)
- Editing features for profile and availability information
- Ability to mark appointments, tasks, and deadlines
The dashboard is simple and easy to use and the app can be accessed from anywhere with any smart device.
How Do I Update My Starbucks Availability?
Editing your availability (or any other personal details) for your Starbucks work schedules is all done through the Teamworks app.
First of all, open and log in to the app and hover over your profile name and then click on the “my availability” option. Using the calendar tool, edit any preferences you need to change.
Always remember to save your edits. Starbucks employees advise that there can be a waiting time between your submission and the approval of your edit. It’s important to plan for this wait time.
Many Starbucks employees have reported issues when trying to update their availability this way, so if you’re getting stuck, you’re not alone. Most of the problems are around navigating the technology of the system.
There are a number of ways employees have found solutions to the problem:
- By asking managers to go through the process with them
- By asking team mates how to use the system
- Watching YouTube demonstrations of the app process
- Reading through discussion panels on sites such as Reddit (many links to further help pages are provided this way)
- By providing feedback on the app to Starbucks
How Do I Check My Sick Hours For Starbucks?
Checking your accrued sick leave for Starbucks is done through the Starbucks My Partner Info (MPI) information portal. This portal is different to (and separate from) the Teamworks app.
The Starbucks online MPI portal allows partners (employees) to view their own personal employee information. Starbucks have an employee benefits schedule which details the benefits you are entitled to.
All employees are eligible to accrue sick leave, and you accrue 1 hour of sick time for every 30 hours worked. You can use this sick time as soon as it is accrued.
There is no sick time accrual maximum; however, Starbucks state that you may only carry over up to 520 total hours of sick time from year to year.
Note that: In locations with locally-mandated sick leave laws, Starbucks will comply with both the local laws and Starbucks Partner and Family Sick Time. In most cases, the Starbucks policy will govern, with a few exceptions.
You will have to set up an account and will then become responsible for maintaining the security and privacy of your own personal information and for protecting your data. Once you have an account you will be able to view your accrued sick hours.
What Other Information Is In My Partner Info (MPI)?
You can use MPI to view a range of important employee information. This information is private and secure and only available to you and your employer. It is important to maintain the security of your account at all times.
Your MPI account contains the following data:
- Vacation and sick leave benefits
- Pay statements
- Time off
- Enrolment in (and management of) direct deposit
- Email and mailing addresses
- Benefits eligibility and leave of absence hours
- Tax withholding details
You use your MPI account to make any changes to this information. It is important to always keep personal details up to date.
You can use your personal device (phone) to view your MPI information. However, to make any changes to your account, you will have to use a Starbucks device.
Employees commonly report issues accessing and editing their personal information. The most common issues occur directly after system updates when employees find their information “missing” or “moved”.
Again, the best way to find solutions to these aggravating interruptions is to ask staff and colleagues, or head to information forums and video solutions.
Starbucks has continued to to streamline and digitize their work systems. This means that all partners are using the same system processes across the franchise.
It has brought the usual number of frustrating issues to the table, however, such as not being able to find and see information when it is needed, or to edit personal data.
But is has also allowed management to organize and prioritize more efficiently. It also allows each employee to view, track and edit their own information.