Amazon Fresh is Amazon’s grocery delivery service. They make it easy and quick for customers to receive fresh grocery deliveries right to their doorstep. However, some more conscientious customers may be concerned about the exact sources of these ‘fresh’ groceries.
It’s of particular concern for people with food allergies, or faith-based preferences for how food is kept and transported. We will go into where Amazon Fresh gets their locally sourced fresh produce, as well as some details about how Amazon Fresh groceries are stored and transported….
Where Does Amazon Fresh Come From?
The majority of Amazon Fresh items come from an Amazon Warehouse. You will find some Whole Foods items, but typically all your Amazon Fresh orders will be fulfilled by the closest warehouse.
To learn more about how Amazon Fresh sources and delivers your good, keep reading..
Where Does Amazon Fresh Get Their Groceries?
According to Cnet.com, Amazon Fresh is available to Prime members living in a number of cities across the continental US.
Amazon Fresh used to cost $15 per month, but has since been incorporated into the Prime membership package for free. This means that Prime members in select cities can purchase food and have it delivered from Amazon. Since Amazon bought out Whole Foods in 2017, much of their food is sourced directly from Whole Foods Market.
However, most of the food ordered from Amazon Fresh comes directly from a local Amazon warehouse. The warehouses are equipped to keep food fresh and safe. There are also a plethora of halal and kosher options for those customers who are concerned about how the food is processed and transported for faith-based reasons.
Care is taken at these facilities to ensure that food items are not cross contaminated. However, it is still up to the customer to make sure that the food they order is in line with any allergy, dietary, or religious concerns they have over the food. For more information, you can visit the Amazon Fresh customer service page.
Does Amazon Fresh Come From a Warehouse?
Although some of the goods ordered from Amazon Fresh are sourced from local Whole Foods Markets, most of the food is sourced directly from Amazon’s local warehouses.
As mentioned above, these facilities are equipped to keep food fresh and safe. Special precautions are taken to ensure that the food is not cross-contaminated, and that all employees are trained in the proper handling of food items.
There are also policies in place to stock kosher and halal items, as well as a number of vegan items and items that match other dietary concerns. As mentioned above, however, it is always the customer’s responsibility to make sure that they are ordering items that are in accordance with their own dietary concerns.
Customers shopping with a SNAP EBT card in participating areas also receive free access to Amazon Fresh services without requiring a Prime membership. These customers can also receive free delivery if their order is above a certain price threshold.
Where Is Amazon Fresh Located?
Amazon Fresh headquarters is in Seattle, Washington; close to where Amazon itself started back in 1994. There are currently 19 cities across the United States that are covered by Amazon Fresh services, including cities in California, Illinois, Pennsylvania, Virginia, and Washington, along with Washington, D.C.
There are also 6 locations based in London, UK. If you want a complete list of cities covered by Amazon Fresh Services, you can visit this page.
Can I Return Items From Amazon Fresh?
Although Amazon Fresh is dedicated to quickly and efficiently delivering food items in good condition, some items can end up spilled or damaged during delivery. In these cases, customers may wonder whether or not they can return or receive a refund for items purchased from Amazon Fresh.
According to the Amazon Fresh help page, customers that receive damaged or unusable goods from Amazon Fresh can request a refund through the Your Orders page on their Amazon account. Requests can be sent up to 30 days from the date that the item was delivered. Amazon will not ask you to return the damaged goods.
In order to provide fresh produce, Amazon only offers Fresh service to customers in eligible postcodes in the UK and the Continental US. Amazon does plan to expand its service in the future to include more countries and postal codes.
If you want to learn more about Amazon Fresh, check out these posts to see if Amazon Fresh is cheaper than Whole Foods, is Amazon Fresh more expensive than grocery store, and how to return Amazon Fresh totes
Amazon Fresh deliveries provide a safe and convenient way to source your groceries without having to actually make the journey to the market. Their facilities are equipped to handle fresh produce, as well as trained in following proper food safe protocols.
Customers with any dietary concerns such as allergies or religious sentiment can rest assured that their preferences can be accommodated, although it is always up to the customer to make sure that the items they order are in line with their dietary needs.
If you are concerned with any other details about Amazon Fresh’s policies or standards, you should contact Amazon Customer Service directly. If you have any questions or concerns, feel free to ask away in the comments section.