Let’s face it, you are not alone, most of the customers making purchases at Amazon keep track of their orders and everything that happens or updates that may delay its arrival, however sometimes this information can be a bit confusing as some details get mixed up or not updated correctly.
One of these cases is if your Amazon order says that it’s arriving today but it’s not out for delivery. This can be hard to believe most of the time since most packages take more time than that to arrive.
We hope that by reading this article you’ll have a clearer idea of the situation and how to act if this happens to you or someone you know.
Amazon Says Arriving Today But Not Out for Delivery
If Amazon is stating your package is arriving but not out for delivery, it is usually due to small issues in logistic, however, most of the time it just means that your package will arrive at night or the next day in the morning.
It’s important to remember that there are a few things to keep in mind when thinking about the delivery, this involves the company that is handling your delivery, the address of the delivery, and any other factor that may alter the date of arrival of your amazon package.
With this in mind, let’s go over some of the reasons that may lead to your order information not being as accurate as it needs to be, and some possible outcomes.
Third-Party Providers (UPS, FedEx Etc.)
Amazon’s partnerships with UPS, FedEx and more, are very well known, and while they do help the retailer fulfill its duties as one of the biggest online retailers in the world, it also means that there are more people involved in your purchase.
What this means is that some of the misinformation shown in your order is not Amazon{s fault but some sort of delay with the delivery service.
If you want to rule out this reason then it would be best to call and ask them yourself about your order.
You Get Your Order Despite “Not Delivered”
There are two common outcomes from this situation, and none of them are really that bad so if you find yourself constantly tracking your order and anxiously thinking about scenarios where you lose as a customer, relax and keep reading!
You Get Your Package At Night
This is one of the most common outcomes, and you know what it’s better late than never, even more so if your package ends up at your doorstep on the day it was supposed to arrive in the first place.
Many customers have reported this issue and then received the delivery at around 8 pm since a lot of delivery trucks get their packages during the night.
You Get Your Package In The Morning
If your order says that it was arriving today but not out for delivery chances are it won’t take too long for it to be delivered despite any delays.
Some customers have reported that after seeing this, they went to bed frustrated and woke up to the surprise package at their doorstep early in the morning.
This can be due to a lot of different reasons, maybe there were too many packages to deliver so some of them got delayed to the next day, or maybe something happened with one of the delivery trucks, it depends.
What Happens If The Status Changes To “Delivery Attempted”?
Most of the time this means that there was an attempt to deliver your package but for some reason they ere unable to do it.
This can be due to a wrong delivery address, no safe place to deliver, or other issues involving the moment at which the package is supposed to arrive, however, in this situation, it is mostly a mistake either by Amazon or the delivery company.
They may solve this on their own, but it’s a good idea to call support and make sure the issue is solved.
Read Next: How to Find Out Who Sent You an Amazon Package
What If I Never Get My Package?
If your item never arrives, then it’s time to contact support so you can work with them directly to find your package. You can contact Amazon directly at 1-877-586-3230 or via their online chat.
You can request a full refund including shipping costs or have Amazon send you aa replacement. Your customer service representative will go through all the options with you.
Want to learn more about Amazon? Check out these posts to learn what Is Amazon Flex, what does Amazon delivered to safe place mean, and does Amazon ship to Hawaii.
Conclusion…
As a customer, you obviously expect that the promises are valued and kept, so when you read that your order is going to be delivered on a certain day, Amazon has to keep that promise, that is why it might be a stressful situation when you are kept waiting with misleading information such as “Arriving today but not yet out for delivery”.
However don’t worry, first of all, this is not a common issue, meaning you may never even find yourself in this situation, and even if you do, most of the time it just means your order will arrive late at night or the status was not updated properly, so you know it’s arriving the next day.
If you still need something to calm you down, call customer support and the delivery service in charge of your package.