With it being the start of the year, you might want to freshen up your living space or maybe get some new furniture for your home office! Whatever the case might be, IKEA is always a stellar place to buy home furnishings from.
But with COVID-19 ravaging the country, it’s a little scary to spend long hours in crowded retail stores such as IKEA. Luckily, IKEA has given us a solution to this – curbside pickup! Does IKEA have curbside pickup? Now you know the answer!
Does IKEA Have Curbside Pickup?
Yes, IKEA does have curbside pickup, but it may not be what you think. You can pick up your order through IKEA’s Click and Collect feature on their online website. This allows you to go to any IKEA store near you to pick up your online order.
There are designated parking spots for Click and Collect customers, and you still have to go into the store to confirm your order.
Having curbside pickup for home furnishing retailers can seem complicated, but we’ll show you everything you need to know about IKEA’s Click and Collect feature.
How Does IKEA’s Curbside Pickup Work?
There are a few steps involved whenever you’d like to pick up an IKEA order, which we’ll show you. IKEA’s curbside pickup system requires a smartphone with a stable Internet connection, so bringing along a power bank will come in handy!
How to Select IKEA’s Click and Collect?
- On the checkout page, select Pick Up instead of Delivery.
2. Select a store location most convenient for you.
3. Select a pickup date and time most convenient for you.
4. Proceed with the rest of your checkout as usual.
5. An email will be sent confirming your order, but don’t go to the store just yet!
6. A second email will be sent after your order is ready for pickup – that’s when you head to the designated IKEA store.
How to Collect IKEA Orders?
Now that you’ve placed your order online, it’s time to collect it. You need to prepare a few things before heading to the store, so make sure you read carefully.
- Make sure your vehicle is well-equipped to pick up your order.
- Have your order confirmation number and a valid government-issued ID ready.
- Once you’ve arrived at the store, follow the signs for “Click and Collect” to collect your order.
- Ensure that all items match the ones you’ve ordered before loading them onto your vehicle.
And that’s it! IKEA has made its curbside pickup process seamless for customers to buy and collect furniture – anytime, anywhere.
IKEA’s Customer Service
What happens if the items you’ve ordered are out of stock? Or you’ve accidentally taken the wrong item home? IKEA has a robust customer service team that’s there to take care of all your post-purchasing issues.
Here are some of the services they provide and how they work.
TaskRabbit Assembly
TaskRabbit is a service platform that assists us in completing tiresome tasks. From groceries to yardwork, moving places, or just running errands, TaskRabbit is there to get the job done.
They have joined forces with IKEA to help you assemble your furniture as soon as it arrives. After booking the time and date of your assembly here, a Tasker will then arrive at the designated location and complete their tasks.
Pricing depends on the individual Taskers, and each of them has independent rates based on their respective experience and qualifications. A 1-hour minimum charge will be applied to all assemblies. After that, pricing will be calculated in 15-minute increments.
There is a 15% Trust and Support Fee billed at the end of the assembly. This fee goes into safety and operational measures, training, and other business expenses to ensure the best services.
Planning Tools
If you’re renovating a new space in your home, IKEA has a wide variety of planning tools at your disposal. These include home, kitchen, office, living room, bedroom, and storage planning tools.
This comes in the form of their website’s in-built planning software. You can recreate your space at home and play around with the different tools available. You can even add IKEA furniture to your virtual space to see how it will look like in your future home.
If that isn’t enough, you can also change the size of the room, add walls, lighting, decors, and more. Once you’ve finalized your design, you can submit and upload it to IKEA, who will then assist you throughout the purchasing process.
There are even different building tools for various spaces in your home. For example, a space planner (shown above) to give you a bird’s eye view of a particular area.
Other tools include office planners and kitchen planners, which have intuitive user interfaces that let you drag and drop furniture. The planner will then show you what it will look like, allowing you to make informed decisions and avoid buying the wrong furnishings.
Conclusion
IKEA has come a long way from just being a furniture store. They are now a complete home improvement and family retailer with a wide range of services. One of them is Click and Collect, IKEA’s curbside pickup service.
What other services would you like to see being provided at IKEA? Do you think their Click and Collect service is efficient? Let us know in the comments below!