The Ulta returns policy is fairly lenient as far as return policies go. You can return an item within 60 days of purchase for a full refund as long as you can prove your purchase (e.g. with a receipt). However, like any retail company, Ulta has a number of practices in place to combat returns fraud and abuse.
Because some people will attempt to return stolen items, or repeatedly return items to different locations looking to profit from different prices, it is necessary for companies like Ulta to track returns to some extent. If you return items too frequently, or you show suspicious return activity, you may be blacklisted from returning items at Ulta.
Does Ulta Limit Returns?
Ulta does limit returns. They have a returns tracking system that records and analyzes return activity. If you return items too often, or if your return activity is suspicious in any way, you may get flagged or blacklisted from returning items at Ulta.
Keep reading to find details on the ulta return limit, as well as general information on returning items to Ulta.
Can Ulta See Your Return History?
If you shop at Ulta frequently, you may find yourself in a situation where you have to frequently return items for a refund. Sometimes, this activity is legitimate, but retail companies like Ulta need to be aware and on top of potential returns fraud.
Ulta can see your return history. They track purchases and returns based on your payment info or Ultamate Rewards ID. If you have suspicious activity associated with your purchases, you may be blacklisted from returning items at Ulta.
To avoid being blacklisted from returning items, customers should make sure that they are careful when purchasing products so that they do not have to return items too frequently. Customers should also avoid suspicious activity such as returning items without a receipt that can be identified through their payment information.
What Is The Return Limit at Ulta?
The exact limit on returns at Ulta is reportedly not as strict as Sephora. However, Ulta has stated that they will limit customer returns in response to frequent returns or suspicious return activity.
The return limit at Ulta depends on the location and your transaction history. If all of your purchases and returns are legitimate, you should be in the clear as long as you avoid returning items too frequently.
The exact limit on returns at Ulta is very likely dependent on the location. Some stores get more returns than others, so it stands to reason that the threshold for “suspicious activity” would depend on customer activity specific to the location.
Can You Be Banned From Ulta?
If Ulta thinks that you are engaged in fraudulent or abusive returns activity, they will absolutely blacklist you. You will still be able to make purchases at Ulta Beauty, but you will run into red tape if you try and make returns. Ulta does this as loss protection against fraudulent returns.
You can be banned/blacklisted from Ulta. This usually happens in response to frequent or suspicious returns activity. You will still be able to make purchases at Ulta stores, but you will have trouble returning items without extra restrictions.
You may also be barred from returning items to Ulta altogether. To avoid being blacklisted from Ulta returns, it’s important to make sure that all of your purchases and returns are legitimate, and that you are not returning items too frequently.
Like most retail stores, Ulta has policies and practices in place to limit fraud and abusive return activity. Part of this is that Ulta will limit the amount of item returns a customer can make in a given amount of time.
Ulta tracks the returns made based on payment information and/or Ultamate Rewards ID. If you return items too frequently, or if your return activity shows any suspicious activity, then future returns using those markers may be limited or barred entirely.
If you have any questions or concerns, feel free to ask away in the comments section.