In a bid to keep pace with the dynamic need for food delivery solutions, platforms such as Uber Eats, DoorDash, and GrubHub have incorporated a feature called order pickup.
From locally-owned eating houses to national chains, many ventures have teamed up with DoorDash to provide pickup options for their customers.
So, what is DoorDash Pickup? Keep reading to discover answers to this question and also find more about how the feature works, its benefits, and how much it charges.
DoorDash Pickup is DoorDash’s newest product feature that enables customers to order ahead, skip the queue, and pick up their orders conveniently with no fees. By using pickup, you can order from the numerous DoorDash restaurants nationwide without incurring the additional delivery expense.
Whether you are craving a quick bite, pick up your favorite latte as you head to work, or snag dinner before heading home, you can always rely on this new feature.
How Do I Pick Up My Order on DoorDash?
Like placing an online order for delivery, making a DoorDash Pickup order on the app is relatively straightforward. After placing your order via the app and toggling the “pickup” option, DoorDash notifies you when it is time to go to the respective restaurant to pick up your food.
Before placing your order, check to ensure the restaurant provides pickup services. This is because some of the merchants registered on the DoorDash app do not allow picking up orders.
Follow these instructions to place a pickup order via the DoorDash app:
- Get the DoorDash app on App Store or Google Play
- Go to the app and navigate to your account
- Select the “pickup” option located at the top of the screen and browse through the local restaurants offering restaurants
- Request for your to-go order
- Activate the customer tracking feature and look out for app notifications
- Once your food is almost ready, the app informs you to start heading to the restaurant
With DoorDash, customers can share their locations with restaurants while the app is running. This way, restaurants get notified when they come and have their order ready for convenient and efficient pickup. Pickup helps you avoid waiting in long queues as the restaurant prepares your takeout orders.
Read: What Is DoorPass?
Why Does DoorDash Have Pickup?
When DoorDash was developing Pickup, they had their consumer needs in mind. They wanted to create a feature that would allow their customers to order and pick up their food from a convenient store instead of having it brought to their homes.
By using Pickup, customers avoid the hassle of waiting in long queues as restaurants prepare their orders.
Also, they save a few dollars because there will be no Dasher to pay and tip.
Additionally, you can avoid the inconveniences associated with having a driver deliver your order.
Examples of such inconveniences include traffic jams, Dashers missing your house, Dashers forgetting some items at the restaurant, and food mishandling.
Does DoorDash Charge for Pickup?
No, DoorDash pickup is free. By placing to-go orders via the app, customers can save on delivery fees. The DashPass subscription program offers zero delivery fees and considerably lower service fees on qualifying orders.
With this subscription, you can order DoorDash Pickup from your favorite restaurants without incurring any fees.
A DashPass subscription will cost you $9.99 monthly. So if you regularly order delivery or takeout, jumping onto this subscription would be a wise move. You can begin by signing up for a free trial to establish whether DashPass could help save you some money.
Delivery fees aside, Pickup will also assist you evade those small order fees every time you place an order below $12. You will also avoid additional fees during peak hours.
Before ordering, you will see a display of the costs on the checkout screen together with a breakdown of the order’s subtotal, fees, taxes, and tip.
When Should You Use DoorDash Pickup?
Most customers use the DoorDash Pickup option when ordering from a nearby restaurant or are already out. If you wish to cut costs, be on the lookout for discount codes typically sent through email.
Once you apply the discounts to your order, you will enjoy discounts on prices and make huge savings on delivery fees.
Another way to make savings on your takeout orders is by subscribing to DashPass. The DashPass subscription provides exclusive membership discounts, promo codes and benefits.
It also gives you access to promotions on pickup orders and saves up to 15% on your order. Pickup is perfect for grabbing a quick meal when outdoors or ordering breakfast from your local eatery.
Does DoorDash Charge Restaurants for Pickup?
Yes, DoorDash charges registered eateries for pickup. While the delivery service doesn’t disclose its restaurant commission rates, it charges between 10%–25% of the order’s subtotal. However, since pickup orders do not need delivery, they attract reduced commission rates.
According to DoorDash’s website, it is dedicated to assisting the local community and local businesses. Despite its commission rates, the company’s tools and resources for local eateries help small enterprises decide whether working with DoorDash is a good idea.
Can You Tip DoorDash Pickup?
As you place your order on DoorDash Pickup, you can also tip the restaurant. While this isn’t a requirement, tipping is a fantastic way of supporting local businesses and showing gratitude for their services.
If you decide to tip, you can do so at checkout. In addition, after picking your order, you can go to the app and edit the tip, then proceed to rate the food, service, and pickup experience at the restaurant.
Typically, DoorDash deducts your tip to the debit or credit card used to make payment for your items.
When customers leave behind online tips, all the amount goes to the restaurant. If you aren’t in a position to do this, you can always tip in cash.
Thanks to the new DoorDash Pickup feature, the pickup process has been made more efficient for customers. The feature is simple to use and saves you from long restaurant queues and delivery fees.
What is more? It is totally free! If your order is almost ready, the restaurant will notify you to come and get it if you share your location with them.
You can also tip either online or in cash to show your appreciation for the services offered.