If you usually order food online using one of the leading food delivery companies, you must probably know about using DoorDash for fast deliveries. For restaurant owners, DoorDash helps deliver food to customers wherever they are. For this reason, it is important to come up with a solution that enhances delivery services while lowering delivery fees.
This is what DoorDash is doing using its newest subscription program referred to as DashPass. If you are aware of DashPass, then it is likely that you have many questions:
- “Is DashPass worth it?”
- “What does DashPass do?”
- “Does DashPass reduce service fee?”
Luckily for you, we have compiled a comprehensive review of DashPass. Let’s dive in…
Is DashPass Worth It?
DashPass is definitely worth it if you use DoorDash often. DoorDash even offers exclusive discounts for DashPass holders. If you find yourself ordering from takeaway often, the monthly membership is a no-brainer.
If you use DoorDash to order meals, DashPass is a brilliant solution. Using DashPass is also better when you have a wide range of restaurants to select from. Also, the subscription will help you save a lot of money if your orders are above $12.
However, if you rarely use DoorDash or any other online platform for your food orders, DashPass may not be the best option for you.
Also, it may be impossible to activate discounts if your orders are less than $12. Another thing to keep in mind is that DashPass isn’t available in all cities, so before signing up, ensure it is available in your city.
What Does DashPass Do?
DashPass is a monthly subscription service that allows users to pay $9.99 and in exchange, they get access to the following benefits:
- Reduced service fees
- Free deliveries on orders of $12 or more from a variety of restaurants
- Priority customer care service
- Exclusive DashPass member promotions
- Ability to get benefits from DoorDash and Caviar
Another impressive aspect about DashPass is the fact that it doesn’t force you to long commitment periods. For this reason, unsatisfied customers can easily cancel whenever they want. Benefits will expire after the current billing cycle has elapsed and there will be no additional cost.
Does DashPass Reduce Service Fee?
One of the common questions that customers ask is whether DashPass can save you money on DoorDash deliveries. In that case, there isn’t just one answer according to the many data-driven analysis.
According to DoorDash, DashPass subscribers can save at most $5 per order. This places the break-even point at just two orders monthly. Surprisingly, analysis indicate that unless you make micro-orders most of the time, this estimate sells the service short.
Then there is the aspect of service fees. Findings indicate that DoorDash charges 10 to 15 percent up charge on all subtotals. The company explains this as the cost of carrying out business.
With DashPass however, the service fee goes down to 5%. Say you place a food order worth $50 and you need to pay a service fee of 15%.
You will have to pay an extra $7.5. If the fee drops to 5%, you will only need to pay $2.50 and end up saving $5 which could cover half your DashPass subscription.
Do You Still Tip With DashPass?
Yes. When it comes to DashPass, you can still tip your Dasher using DoorDash guidelines. As you tip your driver, think about tipping a similar amount at a bar or restaurant. Usually, this amount makes 15 to 20% of your total expenses.
Of course, this isn’t always constant. For instance, sometimes DoorDash runs promotions that could lower the total bill or waive the delivery fee. Even as you make full use of these discounts, ensure you tip your Dasher based on the initial amount before the discounts or promotions.
Other factors to consider while tipping include heavy traffic and other inconveniences such as having to go back to the restaurant to pick forgotten items. And of course, if you have a terrible encounter with a Dasher, you could lower your tip amount as desired. Just ensure you aren’t punishing the dasher for things behind their control.
Can You Cancel DashPass After Free Trial?
Yes, you can. As mentioned before, DashPass is devoid of rigid rules and regulations. For this reason, you can cancel your subscription after your free trial if you do not find DashPass a suitable option.
Free trials are accessible to users that haven’t tried Unlimited in the past. Before starting your free trial, you will need to provide a payment method. Once the trial has ended, you will automatically enroll in the membership plan of your choice and pay the agreed-upon amount. Until cancellation, your membership will always auto-renew on the billing date.
So, what happens if I cancel my free trial? Obviously, there will be an immediate termination of all your benefits. Where you cancel after the billing date, you will still have to pay and your DashPass benefits will be valid until your billing cycle’s end.
How To Tell If A Restaurant Has DashPass
Customers are always curious to know which restaurants they can find on DashPass. So, are all restaurants DashPass eligible? The answer to this is no. However, most of them are.
According to a recently concluded survey, 90.2% of the over 3200 restaurants in the U.S are DashPass partners. The number decreases as you move to the smaller cities but go up in major metropolises like San Francisco and New York.
How do you tell if your favorite restaurant is on DashPass? You need just head to DoorDash and plug in your zip code, then see the eligible restaurants around your location.
How Do I Sign Up For DashPass?
For mobile users:
- Log into the DoorDash app
- Tap on the account icon to open your account details
- Click on the “Get $0 delivery fees with DashPass” section
- Agree to the written terms and conditions before you tap on “Get DashPass”
- The app will direct you to the billing details and display your card on the screen
- Wait patiently for in-app confirmation
For those using desktop:
- Click on the account icon to open the DoorDash app
- Click on “Get Free Deliveries”
- Review the billing details displayed on your screen
- Subscribe by clicking on the “Get DashPass” button
- Wait patiently for the in-app confirmation and start reaping the benefits
How Do I Cancel My DashPass Subscription?
You can cancel your DashPass subscription at any time using the DoorDash website or app. If you do not want to pay for the next period, be sure to cancel at least a day before the renewal date. After cancellation, you will continue enjoying DashPass benefits until the expiry of your current billing period.
Here is how to cancel for mobile users:
- Open your DoorDash app
- At the top left section of your screen, tap the account icon
- Navigate to “Manage DashPass”
- Tap “End Subscription”
- Confirm the cancellation on the next page by tapping “End Subscription”
For desktop users:
- Open the DoorDash website and log into your account
- Tap on the account section on the left part of your screen
- Navigate to “Manage DashPass”
- Select “End Subscription”
- Confirm the cancellation on the next page by clicking on “End Subscription”
How Does DashPass Work For Merchants?
It is possible for merchants to also sign up for DashPass and reap the benefits. There is a 14-day free trial period for you to analyze the service and establish whether it will be suitable for your business.
To sign up for this trial, navigate to the “Grow your sales” section on the DoorDash portal.
What are the advantages of signing up with DashPass? For starters, you will have more customers as they are able t enjoy the many benefits that come with DashPass. Upon expiry of the trial period, you will have to pay a membership fee.
For all deliveries made via DashPass, merchants get a 28% commission. You will also continue paying the standard DoorDash rates for other orders. Checking your emails will help you weigh your benefits versus gains to ensure you are still on the right path.
Want to learn more about DoorDash? Read these articles to learn what time does DoorDash open, does DoorDash deliver to hotels, and can you use a gift card of DoorDash.
Conclusion
If you like DoorDash, you will definitely love DashPass. Are you looking to save some cash on delivery charges? A DashPass subscription is a good place to start. At a subscription fee of only $9.99 per month, you can enjoy complimentary DashPass services.
Also, you can make a lot of savings if your card issuer partners with DashPass. However, if you do not use DoorDash often, DashPass may not be the best option for you.