Amazon’s Prime shipping is so quick, they are now even offering overnight deliveries. But sometimes, those same packages aren’t as fast.
So if you’ve placed an order and see that Amazon says it’s ‘Not Yet Shipped,’ what does that mean? Will they not honor their 2-day shipping? Is the package delayed? Read on to find out…
What Does ‘Not Yet Shipped’ Mean On Amazon?
‘Not yet shipped’ basically means that Amazon hasn’t started preparing your order. This means that your order hasn’t been packed, sealed or scanned for delivery, neither has it been picked up by a delivery truck.
If you want to learn more about Amazon’s shipping process and what to expect when you see ‘not yet shipped,’ keep reading….
Why Has Amazon Not Shipped My Order Yet?
Amazon has changed the way we shop for almost everything in our lives. It completely changes the game when it started offering 2 day shipping all over the country for prime members. But it is no secret that this two-day policy is not maintained at all times due to inventory problems, unforeseen circumstances, or human error.
The ‘not yet shipped’ sign can also come up due to some human error. A lot of times I have received packaged on time even though till the delivery date, it showed that the item has not been shipped. This is due to some scanning issue at the warehouse.
But keep in mind that if your order hasn’t been shipped after the date that it was meant to be, its best if you contact their customer support at the earliest. They will help process the order at the earliest time possible and may even refund you some of the price.
There is also the possibility that you didn’t select the faster delivery options because the item was being shipped from within your city. A lot of people think that if the items are being shipped from across town then it will be delivered within 2-3 days so why pay extra.
But in reality what Amazon will do is to let your item be stuck in the warehouse until it’s closer to its delivery date estimate. This way they can fulfill the faster shipment and prime customers first.
Why Does My Amazon Package Say ‘Delayed – Not Yet Shipped’
Amazon needs to ship your package within a certain time frame to meet the estimated delivery date. If your order hasn’t started being prepared for shipping after this stipulated time frame, then you will see a ‘delayed not yet shipped’ tag on your order.
This can happen over a number of reasons. It can simply be due to some technical problems in the warehouse wherein the order has actually been shipped but it hasn’t been registered online.
The other reason can that your item was actually out of stock when you ordered but it hadn’t been updated on the website, so now the warehouse will have to wait for the items to re-stock before they can be shipped.
One more reason for your order being delayed can be due to some unforeseen circumstances which are out of control of Amazon. This can be due to some strike by the workers or truck drivers. Natural disasters can also be a reason for the delays.
The disaster doesn’t have to be near your area, sometimes a disaster in the other part of the country can affect the supply chain on the other side. This is why you need to contact the amazon customer care to confirm what the issue is.
What Happens If Amazon Doesn’t Ship In 2 Days?
With so many people using Prime’s 2-day shipping option, sometimes Amazon is not able to fulfill its promise to some people. This can be due to overburdened warehouse staff to lack of product availability. Sometimes a few products have to be collected from third party sellers which can also cause delays.
If you face any of these problems, the first thing you should do is contact Amazon’s customer care as soon as possible. Most of the times you can get a refund on the shipping costs (if applicable) and if the items is not delivered soon even after the complaint, you can also get the entire product cost refunded.
But always remember to read the fine print while ordering anything from any retailer, especially if it’s a third-party seller. Most companies put up their refund and shipping policies and it can give you a good sense of what sort of refunds you can expect.
If you want to learn more about Amazon, check out these related posts to learn what to do if Amazon won’t accept your address, when does Amazon charge for pre-order, and what does it mean if you Amazon order says delivered to safe place.
Your packages being late or having no clue about its status can be annoying and worrying, especially if you needed that item for an emergency.
But no need to fret in this situation as Amazon customer care is one of the best in the business.
You simply need to contact them for any query and if there has been a mistake from their side, they will either refund the delivery fee, the order amount or give you a month free of Amazon Prime subscription.