Seeing the ‘payment revision needed’ message on Amazon is one of the most common customer issues. It’s likely you’ve encountered this problem on one or two occasions.
But what exactly does ‘payment revision needed’ mean and how can you fix it? Did amazon cancel your order? How can you. ensure your order goes through if you received this message. Read on to get all the details on this small inconvenience thats an easy fix…
What Does ‘Payment Revision Needed’ On Amazon Mean?
If you receive the ‘payment revision needed’ message on Amazon it means a transaction was not completed and your payment did not go through. Amazon was unable to charge the credit/debit, EBT card on file, or your Amazon Cash balance was insufficient. In this case, Amazon will inform you to change the payment method in order to process your order.
If you want to learn more about why you’re seeing the ‘payment revision needed’ message, read on as we dig in deeper on what this means and how to fix it quickly…
How To Fix Payment Revision Needed On Amazon
In order to make sure your payment goes through and your order isn’t cancelled, you’ll have to check and see the reason for why the transaction failed.
You can check the balance on your card if it is a debit card or contact your credit card company to see why they didn’t approve the charge.
Double check the balance in your bank account is accurate and there are no ‘pending payments’ in process.
Double check you entered your card details correctly and the card you had on file hasn’t expired.
Some cards have a daily spend limit, double check to see if you’ve gone over that number for the day.
Also, some new cards may not be active or you’ll need to call and authorize the payment as it may look suspicious if the amount is high.
You can contact your bank ask them for more information. Amazon will lso let you know if they need anything on your part.
One of the quickest ways to resolve the issue is to just use another card to process the order quickly and then go through the process of figuring out why the card payment failed.
Watch Out For Scam Emails
Unfortunately, there are a lot of scam emails sent out requesting a payment revision.
These emails look just like the official emails sent by Amazon when your credit card information didn’t go through.
If you received a payment revision email, make sure to take the following precautions:
If you can’t figure out whether the email is n official amazon email or a scammer, don’t click the links they provide.
Simply go to you Amazon account and check if your most recent order went through.
You can also contact Amazon support directly to see if you need anything with your account fixed or updated.
If you click a scammer email, it will likely ask you to ‘update’ or re-enter your credit card information, thus stealing your payment information.
Amazon will always have a notification in your account saying the same thing your email stated. if you can’t find this notification, the email was likely fraud.
If you have located the notification stating you do need to update your payment information, you can go ahead and do so now.
Want to learn more about Amazon? Check out these related posts on whether or not you can split payments on Amazon, when Amazon charges you, how late does Amazon deliver, and how many times you can watch a rented movie on Amazon Prime
A ‘payment revision needed’ message on Amazon means a transaction could not be processed.
You will need to contact your bank/credit card company or put a new form of payment in to avoid the transaction being cancelled.
There are a lot of scammers sending fraudulent emails asking customers to update their payment information so you must be wary and double check the email you received is in fact from Amazon.
Never click an email if you aren’t 100% certain it is from Amazon.