Walmart has a sizable selection of makeup for sale, but it can be hit and miss when it comes to finding what you need. If you’re dissatisfied with your makeup purchase from Walmart, you have probably wondered if you can get a refund for your purchase.
You can return makeup to Walmart within 90 days of your purchase. Unopened items will be eligible for a full cash refund. Opened or used makeup will only be eligible for store credit or exchange.
You will also need to show the receipts from your original purchase in order for them to process your return. Accordingly, it is important that you make sure to keep the receipt for any purchases about which you are unsure.
Keep reading to find details on returning makeup to Walmart, as well as information on Walmart’s general return policy.
Can I Return Makeup to Walmart Without Packaging?
Although Walmart will be happy to process your return, there are some qualifying conditions. Opened and slightly used makeup will be accepted for return, but you will not be eligible for a full cash refund.
You cannot return makeup to Walmart without packaging. You can return unopened makeup for a full cash refund, or you can return opened and slightly used makeup for an exchange or store credit.
It’s also important to note that the package must contain all of its original contents. This includes any promotional items that may have been attached to the item. There are some items, such as perfumes and nail polish, which will be ineligible for any returns unless they are unopened and in their original packaging.
As long as your return is processed within 90 days, with the original receipt and packaging, you should have no problems.
Keep in mind that all returns are always at the discretion of the store manager, so there is no guarantee that your local Walmart location will process your return.
How to Return Makeup at Walmart
You can return makeup to Walmart by going in-person to the store with your item and the original receipt within 90 days of your purchase. Ask an employee to help you and they will most likely point you toward the customer service desk where you can process your return.
Keep in mind that you will need the receipt from your original purchase in order to be eligible for a return. If the item has been opened or slightly used, you will only be eligible for item exchange or store credit. Store credit wil be given in the form of a Walmart gift card.
Items purchased with a debit or credit card will be eligible for a refund after 10 days from the original purchase. The funds used for these purchases will be returned to the same card that was used for the purchase.
There are ways to process your return without your original receipt, including for items purchased online from Walmart.com. These will be discussed later in this article.
Makeup Return Policy at Walmart
The makeup return policy at Walmart is generally the same as their standard return policy. However, some items may have more strict requirements for being returned and refunded. Sometimes, this means you have less time after your purchase to return the item. Other times, this will mean that an opened or slightly used item will not be eligible for a return at all.
If you purchased your makeup with a debit or credit card, the refund will be processed on that card. You can only receive a cash refund for items purchased with cash. Otherwise, the refund will be given on a Walmart gift card.
Returning Makeup to Walmart Without Receipt
If you have lost or misplaced your receipt for whatever reason, you can still return makeup at a Walmart store. You must show a valid piece of ID to do so. This information will be kept by Walmart in order to track your return. This is done to protect Walmart from return scams.
You will be able to exchange your makeup or receive a refund. Like regular refunds, this will either be in the form of cash or a Walmart gift card. Refunds are always at the discretion of your local store manager, so there is no guarantee that they will process your return.
If you are still having trouble returning a makeup item to Walmart, you can contact Walmart customer service for additional information.
Returning Makeup Purchased Online From Walmart
If you purchased your makeup from Walmart.com, you will still be able to return your item as long as you can meet some criteria and follow a simple process. This involves navigating to Walmart.com to begin your online return.
You will have to print off a special return label that will be emailed to you and then send your item in by mail or in person. You can also drop off your return at FedEX once it is packaged and affixed with your return label.
If your item is too large to be returned by mail, you can contact Walmart customer support to get help processing your return.
If you need to return makeup to Walmart for whatever reason, you can do so as long as less than 90 days have passed since your purchase. You will also need to show the receipt for your original purchase in order to prove you bought the item.
If your makeup is opened or slightly used, it can still be returned, but you will be ineligible for a cash refund. You will instead be able to exchange for another item or be refunded with store credit.
If you purchased your item online, you can still return the item by mail or in person if you print out and attach a return receipt from Walmart.com. If you need any additional help with refunds, you can contact Walmart customer support for more information.s
If you have any questions or concerns, feel free to ask away in the comments section.