Walmart Inc. is an American multinational retail store giant which operates a chain of grocery stores, cheap department stores, and hypermarkets based in Bentonville, Arkansas. As of March 2022, Walmart has about 10,593 stores in 24 different countries worldwide.
Walmart has established itself as the go-to brand for the lowest price, and their price match system is a major contribution to their market dominance.
Does Walmart Price Match?
Yes, they do! Walmart will match prices online and in-store for goods and products. However, Walmart’s price matching policy can be a little complex, with nuances such as flash sales, online price matching, etc. Worry not, because we’ll explore all those areas in this article.
What Is Price Matching?
Price matching is when a store (e.g., Walmart) reimburses cash to its customers if they find an identical product (size, model, color, etc.) selling for a lower price at a competitor store (e.g., Lowe’s).
For example, you bought a patio furniture set from Walmart for $399. Next week, you found a competitor store selling the exact same furniture set for $369. If your purchase matches Walmart’s price matching policy, they will refund the price difference, in this case, $30, to you.
While Walmart will lose revenue, it is actually a highly effective strategy adopted by most retailers to retain its customers. Other retailers that engage in price matching include Target, Kohl’s, and Home Depot.
How Does Walmart Price Matching Work?
Walmart Price Matching in Walmart Stores
If you stumble upon a lower price of a product on an online store while shopping at a Walmart Store, you can pick the item up and bring it to a Walmart store representative to find out if the item is eligible for a price match.
The Walmart representative will then cross-reference the item with Walmart’s product and its competing website, and if it is eligible for a price match, you get a partial refund!
Walmart Price Matching Online
If you stumble upon a lower price at another online store for any of the items seen on Walmart’s store, you can contact Walmart, and they will give you a lower price.
You can contact them via these two methods:
- Walmart.com Customer Care using the blue Contact Us button
- Their landline at 1(800)966-6546 (Walmart Helpline)
Once you contact a Walmart representative, Walmart will review the online retailer, its base price, and cross-reference the item at both Walmart.com and its competing website.
What is Walmart’s Price Matching Policy?
For Products in any Physical Walmart Store
If you like to use Walmart’s price matching policy at the store, Walmart is committed to matching any product price advertised on Walmart.com, with certain restrictions applied.
Here are the terms of Walmart’s price matching policy:
- The product must be in-stock on Walmart.com at the time Price Match is being requested
- The product’s price must be verified and must be an identical item; size, model, quantity, brand, and color.
- If the Walmart employee prompts a supervisor for approval, the supervisor must then verify the price and availability of the identical product via the Walmart.com store terminal. The price can only be matched after that.
- Walmart reserves the right to limit the quantities of items to one customer per item, per day.
- Price match is unavailable for Walmart outlets in Alaska, Hawaii, and Puerto Rico.
Walmart would not match prices that come with the following criteria:
- Walmart.com prices that are on special event sales like Clearance, Rollback, Black Friday, Cyber Monday, or limited-time promotions.
- Prices of products from Walmart Marketplace Retailers or the Marketplace Retailers of competitors, third-party sellers, sites requiring membership, and auction sites.
- Any items in Bundles Offers, Mail-in Offers, Instant Rebates, Purchases with Gift Cards, Buy One Free One, Percentage Off without a specific price.
- Prices from other Walmart or Neighbourhood Market stores
- Prices in competitor advertisements.
For Products on the Walmart.com Online Store
For any products purchased on Walmart’s main website, they will match a lower price from select online retailers that are identical, in-stock products. But like the physical policy, there are criteria to meet before the price matching can be claimed.
Here are the terms in the list below:
- Products must be the exact same type, build and model
- The product must in stock at the online retailer’s website and on Walmart.com at the time of the price match request
- You can only exchange one item per customer per day
- No rain-checks for items that are not in stock
- The item must be sold and fulfilled by one of these online retailers:
Walmart.com would not match prices that involve:
- Products purchased from Walmart.com that decreases in price
- Orders to specific customers in Alaska, Hawaii, or Puerto Rico
- Prices from Marketplace or third-party sellers
- Discounts or sales of any kind (including Clearance Sales, Flash/Special Hour/Limited quantity sales, Black Friday and Cyber Week, or other special event sales)
- Prices that cannot be determined independent of other items, e.g., fees, shipping charges
- Bundle offers, rebates, coupons, mail-in offers, offers that include financing
- Prices that require a minimum quantity purchase
- In-store prices
- Price errors
In other words, Walmart’s price matching policy is quite extensive. We highly recommend showing the price to a store representative, and they will handle the rest.
In conclusion, Walmart does have a price matching system for their online and physical store prices, if the products are fully identical in brand, model, size, color, and quantity. These items must be based on their base price without additional discounts or paywalls. For customers in specific locations like Alaska, Hawaii, or Puerto Rico, Walmart does not extend the price matching service.
Let us know your experience price matching when you do try it. Happy shopping!