As an Amazon customer, you may find yourself in many situations that may require you to return an item, however a lot of the time you wouldn’t know if you want to return it without opening it first right?
Well if you do receive a package and then open that item, just to find out that something is wrong don’t worry because the solution is a lot simpler than you think.
Can You Return Opened Items To Amazon?
Yes, you can return Amazon items that have been opened if it is within their 30 day return window and it was sold directly by Amazon, not a third-party seller. If it’s an opened item from a third-party seller, it’s up to their discretion whether they accept it or not.
Still, as long as you have a good reason for returning an opened item, Amazon will make sure you are never on the losing side.
Now that you know you’ll always be able to return your package as long as you are within the 30-day window, you may have some questions about Amazon’s return policy or some other details, so keep reading to be better informed…
What Does Amazon Do With Opened Returns?
These items are sold to liquidation companies which sell those items for a very low price.
How does liquidation work for Amazon? well, they send the returned items to an Amazon warehouse and then sell them to third-party liquidation sites, it’s an easy process that helps Amazon avoid spending extra money for keeping the items stored and offers a good variety of things for customers looking for pellets.
Is Amazon Return Policy Good?
Yes, it is considered by many people to be a very good policy as it takes care of its customers like few other companies do, however sometimes it may be too good.
Sometimes, while it does satisfy customers, Amazon Return Policy can be abused by some. Take the 30-day return policy, for example, it doesn’t matter if the customer opened the item it can be returned without any issues, and while it’s not that common in the big picture, it still comes as a loss for Amazon, both for the product and the shipping costs.
Sometimes customers may even ask for a return but never actually return the item which would sometimes make amazon issue a refund without actually getting their product back.
This is obviously wrong, but Amazon decides not to take action if the amount spent is not a lot, however, if a customer does this or ask for too many returns, he or she will have their account banned and marked as an abuser.
Can I Return Items During the Holidays?
Yes, you even have a bit more time to do so, as Amazon says, During the 2021 Christmas period, most items you purchase between October 1 and December 31 can be returned until January 31, 2022, so feel free to ask for a return if you really need to.
What are the Reasons for Returning Items?
- The item did not meet the customer’s expectations.
- The person who ordered the item has changed their mind on wanting the product.
- The item arrived late and for whatever reason, it lost its purpose
- There is some damage, malfunction, or defect with the product.
- The customer gifted the item but it turns out that the person receiving the gift did not want it. (this tends to happen when someone wants to give a surprise gift, however, remember to take the necessary precautions so it’s not anything suspicious and they don’t return it).
- The person who ordered the item no longer wants it.
- There is some confusion with the item that was delivered.
If for some reason the item that you ordered did not meet your expectations when you opened it or found something wrong with it, you will be able to return it within 30 days, regardless of the specific problems, as long as you have a reason and it’s an item sold directly by Amazon.
If you find yourself wanting to return an item you opened to a third party seller then you may have to adapt to slightly different rules, while Amazon Customer Support will help you if you really need it, first you have to speak directly to the seller.
Whatever the reason may be, Amazon has a good record of making customers happy with its return policy, so rest assured, you will always find a solution for this issue with Amazon, just make sure not to make too many returns.