With over 230 million active customers, Amazon is among the leading online stores. The online giant is among the top ten most popular internet marketplaces.
Everything you need you can find here, and in the rare cases where Amazon’s warehouses lack what you are searching for, you can find the item at their many third-party Marketplace sellers. However, you will have to incur extra charges.
Whether you are looking to purchase directly from Amazon or in the Marketplace, Amazon’s website will be of great help. Alternatively, you could use a sky mall that curates Amazon’s numerous products.
One subject that concerns most online shoppers is the company’s return policy, which is no different for Amazon customers. So, can you return an item you’ve bought on Amazon? Keep reading to find answers to this question and several others.
Do Amazon Drivers Take Returns?
Amazon drivers don’t take returns. When you request to return an item through Amazon, you typically get a UPS label or a drop off point like Kohl’s or Whole Foods. You can refuse an Amazon delivery from the driver, but they can’t take a return with a UPS label on it.
If you want to learn more about Amazon returns, keep reading..
Who Will Take Amazon Returns?
It isn’t uncommon to feel lazy or panic when you need to make an Amazon return. This could be because of missing packaging or several other reasons. No matter the situation, there is no need to worry as there is a wide range of options for returning your purchases.
Besides, it isn’t compulsory to send back an unwanted item to Amazon in the original shipping box.
Below are some of the stores that will take your Amazon returns free of charge:
- The UPS Store
- Whole Foods Market
- UPS Drop-off Points
- UPS Pick up
- Amazon locker
How do you settle on the best option? First, make sure your choice isn’t just based on the store’s proximity to your location, as each of them has varying requirements for your returns.
Then, depending on where you pick, it might be possible to walk in with the item that needs to be returned without troubling yourself with getting a shipping label or box. This action saves you a lot of time.
Most of the items you buy on Amazon are eligible for a no-box return. Say you have such an item, here are some of the combinations you are likely to encounter.
Note that some of them include an additional shipping cost; therefore, you should be careful while making your choice. There is no need to take money out of your refund if the situation is avoidable.
- Kohl’s: The store doesn’t need a box or label, so you do not incur extra shipping costs.
- Whole Foods Market: It requires no box or shipping label, thus no extra shipping costs.
- The UPS Store: the store requires neither a box nor a shipping label.
- Amazon: It doesn’t require a box or shipping label since you’ll only have to drop it off at Amazon stores.
- UPS Drop-off Points: It requires a box and label; therefore, you will incur extra shipping costs.
- Amazon Locker: The store requires a shipping label and box, so its services come with an extra shipping cost.
- UPS Pick up: It requires a box but no label. With extra shipping costs, this is the most costly option.
Do All UPS Stores Accept Amazon Returns?
Yes, all UPS stores accept Amazon returns. So, if you wish to save yourself some time and headaches, you need just drop off the item you want to return at any of the 4800 UPS Store locations and proceed to scan a code and leave the heavy work to the UPS Store staff.
So, what is the procedure for returning an item through UPS? First, you will need to arrange with Amazon to get a return label commonly referred to as a call tag.
You could opt to print the return label to include in the shipment or ask UPS to email you a return label. Once everything is in order, it is time for UPS to return your item.
Where Do Returned Amazon Items Go?
Returned items usually undergo processing at Amazon’s many fulfilment centres before being distributed to warehouses accordingly.
Gently used items may go to the Amazon warehouse. Such items include those the customer changed their mind about or wrong items that were never opened.
The rest of the items are usually packaged on the pallets in the storerooms and sold to liquidation companies in bulk. Liquidators who buy Amazon stock usually purchase these pallets at low costs and sell them via their liquidation sites.
What Kind Of Items Can You Return on Amazon?
You can return most of the items you purchase on Amazon. Many Amazon household products are eligible for returns, from animal supplies to clothing and computer accessories.
These are easy-to-resell products, either on Amazon Warehouse or to liquidation companies. Items such as downloadable software and groceries may not be eligible for returns.
Amazon has a comprehensive return policy. If you find your order unsatisfactory, you can send it back to them.
However, it is important to remember that not all items are eligible for returns.
Amazon drivers don’t take returns. You will be provided with a UPS label or given the option to drop the return off at a Kohl’s, Whole Foods, or Amazon locker.