If you ordered a product from Amazon and for some reason you no longer want it, you have the option to cancel that order without any problems, you won’t be charged and Amazon will keep the item, everything is good right?
Well, there is a very specific situation in which things could go a bit differently where you cancel the order but it still gets delivered to you, what happens then?
Amazon Delivered Cancelled Order
An amazon canceled order might be delivered to a customer in certain situations when the order is in the final stages of shipping and it’s canceled. It’s not very often but it does happen from time to time.
Amazon doesn’t typically follow up on these errors but if you want to make sure you don’t have any problems and get charged, you can notify Amazon and return the package.
To avoid this in the first place, try to make sure you review your order as soon as possible and cancel before the shipping process has started.
If you have some doubts about some related issues and information such as the process of canceling an order and more, then keep reading.
How To Cancel An Amazon Order?
If you choose to cancel an order, either because it won’t arrive when you wanted it to, or because you decided you no longer needed that item, then you need to follow these few steps:
- First, you have to go to “My Orders” and choose the order you wish to cancel.
- Then select the box next to the products you want to remove from the order. You also have the option to cancel the entire order if you want by selecting all the products.
- Click “Cancel” when you’re done marking the products.
- After you request the cancellation, Amazon will send a confirmation message via email to your account.
If you want to make sure you cancelled the order successfully you can confirm that the order has been canceled by going to “My Orders” and checking if you see the order in the “Cancelled Orders” section, if it is, then that means it has been successfully cancelled.
If your order was shipped directly by Amazon and cannot be modified, you should reject the product or you can return it using Amazon’s Returns Center.
If your order is shipped directly by a third-party seller and cannot be modified, you need to contact the person who sold the product for instructions on how to proceed and solve the issue as quickly as possible.
Once you do this you’re all set, and you’ll have your money back.
Can I Cancel An Amazon Order After It Has Been Shipped?
This is a good question since on paper, it would solve the customer a lot of problems, sadly it cannot be done.
However, it does work a little differently for the seller and for the buyer, for example, the seller can cancel orders at any moment before shipping, the buyer on the other hand, has around thirty minutes to cancel a placed order, after that the cancelation has to be requested for the seller to approve.
Once the package has been shipped neither you or the seller can cancel the order, so it’s up to the buyer to return the item for a refund.
How Do I Get A Refund For A Cancelled Order?
This is a very simple process, since once you choose the order you want cancelled (make sure it has not been shipped yet), Amazon will automatically start a refund process so that you get your money back immediately.
If you still need some guidance to make sure everything is in order then check your order’s status to successfully cancel it and get your money back.
First you have to log into your Amazon account from your PC or your phone and go to the top right corner and then to “Your Orders: section. Once there just check your orders and make sure you clicked “Cancel Checked Item/s” and you are done!
That is how you get a refund from a cancelled order, just remember to complete every step in order to get your money back.
When you purchase a product from Amazon you will get the chance of canceling the order before it gets shipped, however, you should also note that sometimes these cancellations are made too late into the shipping process. This can cause Amazon to send you a canceled order.
Many people may say that it’s their “lucky” day, but keep in mind that it’s not within Amazon’s policy to give away items, so you should probably report the issue as soon as you get the item. However, the chances of Amazon following up on this are slim.
Of course, if you can avoid this, it’s a lot better, just try to cancel the order within the first thirty minutes after your purchase or request for your order to be canceled before shipping day.