When returning an item to Sephora, some customers may notice that it takes time to process the refund.
Different payment methods are processed at different rates, and refunds can take longer depending on how you handle your return.
How Long Does Sephora Take to Refund?
Refunds at Sephora are usually instantaneous if you physically return your item in-store. These refunds may take up to 24 hours depending on your payment method. Products returned by mail are typically refunded after 30 days.
Additional delays may happen depending on your specific bank or other details of your payment method. Refunds for items purchased by debit or credit card will be returned to the same card used for the original purchase. For more information, visit the returns and exchanges page on the Sephora website.
Keep reading to see details on how long Sephora refunds take, as well as information on Sephora refunds in general.
How Long Does Sephora Take To Refund Debit?
If you are returning an item purchased at Sephora using a debit card, the refund will be processed on the same card used to purchase the item. If the card in question is no longer usable, you may contact customer service to go over your refund options. The time it takes to have a debit purchase refunded depends on how you process your refund.
It takes up to 24 hours to refund a debit purchase at a physical Sephora location. If you are sending in your return by mail, Sephora asks that you allow up to 30 days for the refund to be processed.
In some cases, the refund will be instantaneous. Other times, it may take up to 24 hours for the money to show up in your account. This is mostly due to different banks and how quickly they are able to process returns for debit purchases. Some customers may have to wait longer for the money to appear in their account depending on the specific policies at their bank.
Does Sephora Give Cash Refunds?
When returning an item to Sephora, it helps to understand their exact return policies to prepare for whatever refund you may be owed. There are a number of stipulations, including the types of refunds customers may receive.
Sephora can give cash refunds for purchases made by cash or check. Check purchases have a 10 day waiting period for the check to clear before they can be refunded as cash.
The Sephora return policy does not explicitly state anything about cash purchases, and there are conflicting reports online about whether or not Sephora gives cash refunds. Accordingly, it is best to call ahead or contact customer support to confirm whether or not you are eligible for a cash refund. Purchases made with a debit card, credit card, or store credit will not be refundable in cash.
All refunds are at the discretion of the store manager, and if you are outside the 30-day return window or you do not have your receipt, you may only be eligible for store credit. If you do not have the receipt from your cash purchase, then you will only be able to receive a refund in the form of store credit.
Store credit at Sephora is non-transferrable and can only be used in Sephora stores. Furthermore, it cannot be exchanged for cash. Store credit may be given as a gift card or store credit. Store credit from refunds cannot be used online and may only be used in-store.
Sephora Exchange Policy No Receipt
If you’re looking to return an item at Sephora for a refund, there are a number of things you should have. In general, refunds require a receipt from the original purchase within 30 days from the transaction.
If you do not have your receipt from a credit or debit purchase at Sephora, you may be able to verify the purchase with your payment information. If the purchase cannot be verified, or more than 30 days have passed, you will only be eligible for store credit.
Keep in mind that any items that are returned must be either new or gently used with the original packaging. Furthermore, all returns and refunds are at the ultimate discretion of the Sephora manager.
Refunds at Sephora shouldn’t be too much of a hassle as long as you follow all the policies and expectations. Items returned in person with the receipt can be refunded instantaneously or within 24 hours. Items returned by mail can take up to 30 days for the refund to be processed.
If you want more information on Sephora’s return policies, you can visit their returns and exchanges page to review the policies in full. You can also contact Sephora customer support with further questions if necessary.
If you have any questions or concerns, feel free to ask away in the comments section.