Purchasing makeup can be a nightmare if you end up with something you don’t want. Maybe you opened the package and it wasn’t the color you expected, or you tried it out and it just didn’t look right. Either way, you will probably want your money back.
Different stores all have different policies when it comes to processing returns. Some have limitations on the kinds of products you can refund, and others have limited windows of time in which to return a product. Understanding a store’s return policies is important if you ever hope to get a refund for something you purchased.
You can return makeup to Walgreens within 30 days if you present your original receipt. If you do not have your receipt, you may still be eligible for store credit. All returns are always at the discretion of the store manager.
Keep reading to find information on the Walgreens makeup returns policy, as well as more information on actually returning makeup to Walreens.
Can You Return Makeup To Walgreens Without Packaging?
If you have already opened the packaging on makeup purchased from Walgreens, there is still a chance that you can get a refund. However, the policies on this seem to vary from store to store, so it might be a good idea to ask when shopping or to call ahead and enquire about their makeup returns.
You may be able to return makeup to Walgreens without the original packaging if less than 30 days have passed since your purchase. You will also most likely require your receipt to verify that you actually purchased the item.
Walgreens’ return policy page does not have any specific mentions of returning makeup without packaging, so it is likely that returns will be up to the discretion of the manager at your local Walgreens location.
If you’re worried about whether or not they will process your return, you can always call ahead to ask about their specific policies.
It is also important to note that items purchased for in-store pickup can only be returned in-store. This means that if you attempt to return an item purchased through their in-store pickup service by mail, you will not receive any refund.
We’ll talk more about returning items by mail later in this article.
How To Return Makeup To Walgreens
There are a couple ways you can return makeup to Walgreens. You can either take your purchase into any brick-and-mortar Walgreens location along with your receipt, or you can process your return by mail.
When taking your items into Walgreens for a refund, remember that you will only be eligible for a full cash refund if less than 30 days have passed since your original purchase.
You will also most likely need to show your receipt, and have the original packaging for the item you purchased. If you do not meet all these requirements, you will most likely only be eligible for store credit.
Items purchased online can be returned by mail, unless they were ordered for in-store pickup. We’ll talk more about returning items by mail later on in this article.
Remember that any returns are ultimately at the discretion of the local manager, so you may be able to get store credit even if you do not meet all the requirements.
Returning Makeup To Walgreens Without Receipt
If you do not have your receipt, all is not lost. You may still be able to return your makeup to Walgreens for store credit. Their returns policy states that you must have your receipt in order to be eligible for a full cash refund, but that returns can still be made for store credit without the receipt.
If you purchased your item online, you can use your order confirmation email as proof of purchase. You can also go to the Walgreens return order page to print off a return label for shipping a return to Walgreens. The store will pay for the return shipping on your item.
Keep in mind that items purchased for in-store pickup can only be returned in store. Any in-store pickup items that are mailed in for return will not be refunded. There are also some restrictions on some items requiring them to be returned through a special process.
Returning Makeup To Walgreens By Mail
To return an item to Walgreens by mail, you can follow a few simple steps:
- Visit the return label page on Walgreens.com.
- Input your order number and zip code to look up your order.
- If your order is shipping-restricted and must be returned by special process, you will be notified of this.
- On your receipt, circle the items you are returning.
- Print off your return label and package the item you wish to return (along with the receipt) in a padded envelope or box.
- Attach your prepaid return label and drop it off at your nearest post office.
- Allow up to 30 days for Walgreens to process your refund.
If your item is hazardous in some way (for example, hairspray or something containing corrosive materials), then you will need to contact customer service at 1-877-250-5823 in order to get special shipping instructions.
It’s also a good idea to hang on to your tracking number when you receive it at the post office. The tracking number will be used to identify your return if and when customer service needs to contact you about your return shipment.
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Understanding the returns policy at Walgreens can be a huge help in seeking a refund for your makeup. It’s always a pain to try and return something and be denied a refund. Walgreens’ returns policy is fairly lenient, but returns are always at the discretion of the local manager.
To make sure you can get a refund, make sure you return your makeup within 30 days along with the receipt and original packaging. If you do not meet these requirements, you may only be eligible for store credit, or you might have your refund declined entirely.
If you have any questions or concerns, feel free to fire away in the comments section.